IT Service Delivery Specialist - Dorking - Specialist Recruit
We are seeking a highly skilled Senior Support Engineer to join our team. As a Senior Support Engineer, you will be responsible for delivering exceptional technical support to our clients, ensuring high levels of customer satisfaction. The successful candidate will have a background working within a busy IT team, experience in designing and implementing technical solutions, supporting servers and desktop operating systems, and strong expertise in technical troubleshooting and problem-solving. Key Areas of Responsibility Supporting customers via phone or email. Working closely with the service support lead and other senior support engineers. Managing relationships with third-party suppliers. Keeping operational documentation up-to-date. Ideal Candidate Profile We are looking for individuals with strong technical skills, excellent communication skills, and a proven ability to work under pressure and with other team members. Candidates should also have experience with ticketing systems, a strong attention to detail, and a commitment to delivering high-quality work.
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We are seeking a highly skilled Senior Support Engineer to join our team. As a Senior Support Engineer, you will be responsible for delivering exceptional technical support to our clients, ensuring high levels of customer satisfaction. The successful candidate will have a background working within a busy IT team, experience in designing and implementing technical solutions, supporting servers and desktop operating systems, and strong expertise in technical troubleshooting and problem-solving. Key Areas of Responsibility Supporting customers via phone or email. Working closely with the service support lead and other senior support engineers. Managing relationships with third-party suppliers. Keeping operational documentation up-to-date. Ideal Candidate Profile We are looking for individuals with strong technical skills, excellent communication skills, and a proven ability to work under pressure and with other team members. Candidates should also have experience with ticketing systems, a strong attention to detail, and a commitment to delivering high-quality work.
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