Impact Food Group , we are more than a school caterer. We are driven by creating a positive food culture and helping more students eat better food. Making a positive social impact is at the centre of our identity. We tirelessly learn, develop and make improvements in every way, every day. Delivered by our distinct and industry leading brands:
Innovate, Cucina and Chapter One , we cater for over 550,000 students, operating in excess of 600 schools with growth each year. Due to continued business growth, an exciting opportunity has arisen for a
Credit Controller
to join the Finance team with a focus on providing support to the wider business. You will join a growing Finance team that is making a real impact on the success of
Impact Food Group. What you will be doing The primary responsibilities of this role include: Chasing overdue balances according to credit terms. Building strong relationships with customers. Managing any queries and ensuring follow up as required. Reporting any difficulties to the Credit Control Manager. Keeping Credit Hound (Debt Management System) fully up to date with any conversations and/or actions. Daily review of debtor receipts supplied by Cash & Banking team (C&B), identifying and advising C&B team which accounts to post the receipts to. Once cash is posted, allocating the payments in accordance with the remittance advice or advice from the customer, ensuring the debtor's ledger mirrors our ledger. Reviewing and clearing the suspense account monthly for all debtor receipts. Analysing statements from County Councils and coding accordingly, completing split information and saving in the relevant files. Updating Credit Hound with monies received and payments promised. Managing queries - if additional support is required, liaising with Accounts Receivable/Operations managers or line managers. Providing copy invoices & credit notes. Using Credit Hound daily to track your queries and ensure they are resolved in a timely manner. Attending weekly Debtors meetings with the Credit Control Manager and reporting any problematic accounts. Supporting with the calculation of provision for bad debt as required. Monitoring the Credit Control Inbox, ensuring that queries, copy invoices, etc. are dealt with within 24 hours. What we are looking for Strong Excel skills. Computer literate. A clear communicator, both written and verbal. Ability to work to targets while delivering a high level of customer service. At least 2 years of credit control experience in a B2B environment. Able to manage own work effectively but still be a team player. What We’d Love To Give You Competitive salary. 25 days paid annual leave plus bank holidays. Company pension scheme. Access to our extensive online learning platform and development opportunities. An employee wellbeing platform. IFG rewards for high street discounts. Annual Summer Party with company awards. Additional Details IFG is committed to the safeguarding of children, and our employees share this commitment. Successful candidates are required to undergo an enhanced DBS check, which we supply the cost for. We are a committed equal opportunities employer - if you require any assistance for the interview process, please detail within your application. All information is kept confidential and in compliance with GDPR requirements.
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