Team Leader – Access to Health Records, Bradford

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Full time
Location: Bradford
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Job offered by: TN United Kingdom
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Category: IT & Technology
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Client: Bradford Teaching Hospitals NHS Foundation Trust Location: Bradford, United Kingdom Job Category: - EU work permit required: Yes Job Reference: fd455ef21e51 Job Views: 6 Posted: 23.01.2025 Expiry Date: 09.03.2025 Job Description:

Job summary We are looking for an enthusiastic, well-motivated individual to lead the Access to Health Records Team at Bradford Teaching Hospitals NHS Foundation Trust. The role will involve the co-ordination of all activities within the team, as well as monitoring compliance and ensuring achievement of required performance levels in a complex environment that is bound by strict regulations. Previous leadership experience is essential, along with a basic knowledge of the legislation, as detailed in the Person Specification. A good working knowledge of the NHS would be advantageous. Previous administrative, communication and IT skills are essential to the success of the role. Main duties of the job Co-ordinate the provision of a comprehensive and efficient service ensuring that all access to medical record requests are logged, monitored and dealt with according to the Access to Health Records procedure. Lead a team of administrators to ensure efficient and effective systems of work are carried out. Act as a point of reference to other team members offering expertise and guidance in relation to complex issues. Deal with complex telephone calls and face to face enquiries from patients, staff, other Health Care Providers and solicitors. Job responsibilities Provide supervision, co-ordination, and leadership of the Access to Health Records Team. Ensure the team carry out assigned activities in line with required performance levels. Undertake the appraisals of all directly reporting staff, ensuring the completion of mandatory training. Manage all sickness and absence within the team, supporting team members as needed. Ensure all rotas and electronic rosters are completed well in advance. Chair regular team meetings to develop the team and share best practice. Quality, Safety, and Compliance Act as a point of reference to other team members offering expertise and guidance in relation to issues relating to Access to Health Records. Information Governance & Records Management Ensure that records are handled sensitively and that confidential information is secure and dealt with appropriately. Person Specification Essential Skills Experience of supervising a team to deliver exceptional customer service. Experience of planning and organising work allocation to team members. Knowledge of the Data Protection Act 1998, Access to Health Records Act 1990 and their application. Desirable Skills Experience of working in the NHS environment.

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