At Hamberley, we believe that our residents deserve something ‘Extra Special, Every Day’ and we're recruiting for a Quality Administrator to help us achieve our goals.
Reporting to the Office Manager, you will be supporting the Quality Director and quality team, along with the wider Support office team with effective administrative duties.
We offer our colleagues
Competitive salary and benefits package 28 days holiday (inclusive of Bank Holidays) Quality bonus scheme linked to CQC rating A supportive and collaborative working environment Opportunities for professional development and training A range of retail discounts and savings Free onsite parking available Unlimited Refer a Friend Bonus - up to £750 per referral - t&cs apply* Employee Assistance Programme, occupational health support and wellbeing services What you’ll be doing:
At Hamberley, we believe that our residents deserve something ‘Extra Special, Every Day’. That's why every member of our team goes above and beyond to help older people to enjoy full and happy lives. Support the quality team (main focus) with all required administrative duties, i.e. analysis of data, filing paperwork, presentations, etc. Keeping accurate records of all audits and scores and ensure these are undertaken and completed within the specified deadlines. Be the main point of contact and superuser for QCS system, being the lead for the updates and training. Ensure all incidents and data recorded on RADAR are effectively reviewed and actioned. Overview and control of infection prevention and control records. Could you be part of our team?
About You: Previous demonstrable experience working in a similar role within a care home setting or similar environment. Good understanding of the regulatory requirements of care. System knowledge of QCS, Radar, Camascope, and PCS (not essential as training can be given). Excellent written and verbal communication skills. A friendly and approachable demeanor with a commitment to providing excellent customer service. Empathy and a desire to make a difference to the lives of our residents. Ability to multi-task, work under pressure, and on own initiative in a fast-paced environment. If this sounds like you and you’re looking for a fulfilling role that makes a genuine impact in the lives of others, this rewarding career is for you. About Hamberley:
At Hamberley Care Homes, we believe in the importance of what we do and why we do it. We respect and value our residents and each other. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of it!
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Competitive salary and benefits package 28 days holiday (inclusive of Bank Holidays) Quality bonus scheme linked to CQC rating A supportive and collaborative working environment Opportunities for professional development and training A range of retail discounts and savings Free onsite parking available Unlimited Refer a Friend Bonus - up to £750 per referral - t&cs apply* Employee Assistance Programme, occupational health support and wellbeing services What you’ll be doing:
At Hamberley, we believe that our residents deserve something ‘Extra Special, Every Day’. That's why every member of our team goes above and beyond to help older people to enjoy full and happy lives. Support the quality team (main focus) with all required administrative duties, i.e. analysis of data, filing paperwork, presentations, etc. Keeping accurate records of all audits and scores and ensure these are undertaken and completed within the specified deadlines. Be the main point of contact and superuser for QCS system, being the lead for the updates and training. Ensure all incidents and data recorded on RADAR are effectively reviewed and actioned. Overview and control of infection prevention and control records. Could you be part of our team?
About You: Previous demonstrable experience working in a similar role within a care home setting or similar environment. Good understanding of the regulatory requirements of care. System knowledge of QCS, Radar, Camascope, and PCS (not essential as training can be given). Excellent written and verbal communication skills. A friendly and approachable demeanor with a commitment to providing excellent customer service. Empathy and a desire to make a difference to the lives of our residents. Ability to multi-task, work under pressure, and on own initiative in a fast-paced environment. If this sounds like you and you’re looking for a fulfilling role that makes a genuine impact in the lives of others, this rewarding career is for you. About Hamberley:
At Hamberley Care Homes, we believe in the importance of what we do and why we do it. We respect and value our residents and each other. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of it!
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