General Manager – Maldron Hotel Belfast City

Are you a dynamic leader with a passion for hospitality? At Dalata Hotel Group, we believe that great leadership is at the heart of hospitality. Dalata Hotel Group are currently looking for an experienced leader for Maldron Hotel Belfast City who is eager to take ownership, elevate their teams, and drive outstanding performance while continuing to grow professionally. In this role, you will enjoy the unique opportunity to shape the culture and success of your team and contribute to the strategy of this hotel and drive the business to ensure it reaches its potential. You will lead and manage hotel operations effectively, ensuring exceptional guest experiences, strategic growth, and high-performance standards while fostering a positive work environment and driving financial success. Benefits 50% Off F&B in all properties €/£60 employee rate on rooms for all Dalata hotels 30% off Friends & Family rate SAYE (Save As You Earn Scheme) Pension access Performance-related bonus plan Development Opportunities through our Dalata Academy - to support your career journey Free employee meals on duty Extra AL day for every year worked (5 days to maximum of 5 days) Employee Assistance Programme Cycle to Work Scheme/Transport Scheme Your Key Duties and Responsibilities: Oversee all hotel operations, ensuring adherence to company standards and policies. Lead and manage the hotel's team to achieve operational excellence through the Senior Management team. Create a culture of exceptional customer service, ensuring a memorable experience for all guests. Develop and implement long-term strategies for growth, profitability, and sustainability. Drive hotel performance through financial analysis, budgeting, and forecasting. Foster a positive work environment that encourages staff development, engagement, and retention. Ensure compliance with health, safety, and regulatory requirements. What You Will Need: 3-4 years of experience in a Deputy General Manager or similar leadership role within a busy hotel environment. Strong understanding of hotel operations, financial management, and industry trends. Proven track record in creating and implementing successful strategies for guest satisfaction and revenue growth. Exceptional leadership skills with a focus on team development and performance management. Excellent communication and interpersonal skills, with the ability to build relationships at all levels of the organization. Strong commercially minded and experience in managing large budgets, revenues, and costs. High standards for service delivery, particularly in Food & Beverage and guest relations. A passion for the hospitality industry and a desire to drive continuous improvement within hotel operations. Dalata Hotel Group is an equal opportunities employer.

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