Employer: NHS Bristol, North Somerset and South Gloucestershire Integrated Care Board
Employer type: NHS
Site: NHS Bristol, North Somerset & South Glos ICB
Town: Bristol
Salary: £37,338 - £44,962 per annum
Salary period: Yearly
Closing: 26/01/2025 23:59
Service Delivery Business Manager
NHS AfC: Band 6
Job overview
The Integrated Care Board (ICB) and Integrated Care System (ICS) have four key purposes: Improve outcomes in population health and healthcare. Tackle inequalities in outcomes, experience, and access. Enhance productivity and value for money. Help the NHS support broader social and economic development. The Performance and Delivery Directorate supports the delivery of high-quality, resilient primary care services, secondary and tertiary care services, community services, and mental health learning disability & autism (MHLDA) services. The Service Delivery Business Manager will organise and orchestrate, taking full responsibility for the running of the Health and Care Improvement Groups (HCIGs) across the ICS, as well as providing comprehensive business administration support to the Performance and Delivery Directorate. Main duties of the job
Provide a fully comprehensive office business management & support service to the Performance & Delivery Directorate (P&DD). Proactively manage meetings, email, correspondence, telephone, & all other enquiries. Organise complex & senior level meetings, effectively managing all aspects in relation to agendas, venue, speakers, attendees, supporting documentation & attendance liaison; take, prepare and circulate formal & informal notes/minutes, adhering to tight timescales. Lead & line manage a network of Administrators across the P&DD. Act as the risk lead for the P&DD, ensuring that all teams within the P&DD update risks monthly and that these are signed off at senior management level. Working for our organisation
We are committed to creating an inclusive organisation that promotes and values diversity. We welcome applications that represent the rich diversity of our community, and we have processes in place to ensure that all applications are treated fairly and consistently at every stage of the recruitment process. Person specification
Knowledge, Training and Experience
Educated to degree level in relevant subject or equivalent level of experience. Experience in project management, financial management, or supporting change management processes. Experience in communications and stakeholder management. Comprehensive knowledge of project management and/or health information systems development. Previous experience in a similar role in the public sector. Clear communicator with excellent writing and presentation skills. Analytical
Ability to analyse and interpret information, pre-empt issues, and recommend appropriate courses of action. Planning Skills
Skills for project management. Management Skills
Ability to engender trust and confidence and demonstrate integrity in the provision of advice and support. The job holder will carry out any other duties as may reasonably be required by their line manager.
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NHS AfC: Band 6
Job overview
The Integrated Care Board (ICB) and Integrated Care System (ICS) have four key purposes: Improve outcomes in population health and healthcare. Tackle inequalities in outcomes, experience, and access. Enhance productivity and value for money. Help the NHS support broader social and economic development. The Performance and Delivery Directorate supports the delivery of high-quality, resilient primary care services, secondary and tertiary care services, community services, and mental health learning disability & autism (MHLDA) services. The Service Delivery Business Manager will organise and orchestrate, taking full responsibility for the running of the Health and Care Improvement Groups (HCIGs) across the ICS, as well as providing comprehensive business administration support to the Performance and Delivery Directorate. Main duties of the job
Provide a fully comprehensive office business management & support service to the Performance & Delivery Directorate (P&DD). Proactively manage meetings, email, correspondence, telephone, & all other enquiries. Organise complex & senior level meetings, effectively managing all aspects in relation to agendas, venue, speakers, attendees, supporting documentation & attendance liaison; take, prepare and circulate formal & informal notes/minutes, adhering to tight timescales. Lead & line manage a network of Administrators across the P&DD. Act as the risk lead for the P&DD, ensuring that all teams within the P&DD update risks monthly and that these are signed off at senior management level. Working for our organisation
We are committed to creating an inclusive organisation that promotes and values diversity. We welcome applications that represent the rich diversity of our community, and we have processes in place to ensure that all applications are treated fairly and consistently at every stage of the recruitment process. Person specification
Knowledge, Training and Experience
Educated to degree level in relevant subject or equivalent level of experience. Experience in project management, financial management, or supporting change management processes. Experience in communications and stakeholder management. Comprehensive knowledge of project management and/or health information systems development. Previous experience in a similar role in the public sector. Clear communicator with excellent writing and presentation skills. Analytical
Ability to analyse and interpret information, pre-empt issues, and recommend appropriate courses of action. Planning Skills
Skills for project management. Management Skills
Ability to engender trust and confidence and demonstrate integrity in the provision of advice and support. The job holder will carry out any other duties as may reasonably be required by their line manager.
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