Operational Support Officer Medical Rostering, Band 5

·
Full time
The role of a Project Support Officer is key to the success of our Trust's implementation of a Medical rostering solution. The Project Support Officer will support the Senior Project Manager and Operational Support Manager in delivering the Medical rostering implementation project to tight deadlines while maintaining quality and managing risk.

The successful candidate will play a key role in the successful delivery of Medical Rostering at Gloucester Hospital Trust providing support for the implementation and rollout of Medical Rostering across Gloucester Hospitals Trust medical workforce across both acute hospitals (Gloucester Royal and Cheltenham General), enabling the Trust to continue its successful modernisation of clinical services and Journey Towards Outstanding.

You will have a very strong background supporting digital projects within healthcare and have a good understanding of IT and clinical applications. You will be a meticulous planner and have high-level communication and engagement skills with the ability to deliver training to clinicians, administrators, and managers on the use of the new medical e-rostering platform.

Additional contract details:

Fixed term until February 2027

Interview date:

The proposed interview date is: 11th February

Main duties of the job Support the Senior Project Manager and Operational Support Manager to achieve the project's objectives, benefits, and KPIs. Support the Medical Rostering Team to develop, implement, and streamline high-quality service delivery. Support the Medical Rostering Team in systems development and integration. Continuous Stakeholder engagement across all clinical and corporate divisions. Maintain detailed and high-level project plans. Manage project risks within tolerance and escalate to Project Manager where appropriate. Schedule meetings, creating relevant agendas and associated documentation. Maintain and update project records and reports. Deliver three levels of training on the Medical e-Rostering Platform: User Administrative Managers

About us It is expected that all employees uphold the values of the organisation as our values underpin everything we do and describe the way we expect our staff to behave towards our patients, families, and carers and between each other. We have the following three values:

Caring : Patients said: Show me that you care about me as an individual. Talk to me, not about me. Look at me when you talk to me. Listening : Patients said: Please acknowledge me, even if you can't help me right now. Show me that you know that I'm here. Excelling : Patients said: Don't just do what you have to, take the next step and go the extra mile.

Job responsibilities General Duties Promote and carry out Project Management best practices, in line with PRINCE2. Keep up to date with relevant technologies, new techniques, and developments that might occur. Contribute to effective team-working. Ensure working procedures are properly documented and maintained.

People Develop and maintain effective relationships with key members of staff throughout the Trust and the wider health community. Support other colleagues engaged in the delivery of the Medical rostering implementation project.

Person Specification Qualifications, Knowledge and Experience Essential Qualification and/or experience equivalent to Degree Level. Experience supporting projects. Ability to communicate effectively.

Desirable Medical Rostering experience. Advanced ICT Skills. Relationship Management experience.

Employer details Employer name:

Gloucestershire Hospitals NHS Foundation Trust

Address:

Victoria Warehouse, Gloucester, GL1 2EL

Any attachments will be accessible after you click to apply.

318-25-T0034

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