Role:
Assistant Store Manager
Location:
Leeds (Trinity)
The Lounge team is growing, and we're looking for an experienced Assistant Store Manager to work as part of the team in our first ever store based in Leeds (Trinity). We're after someone who is passionate about customer service and wants to support us in bringing Lounge to real life!
This role is vital in helping maintain the close community we have created online, but In Real Life (IRL). As a pivotal role within our store leadership team, you will be responsible for helping to look after the day-to-day demands of the store, such as maintaining exceptional levels of customer service, inventory management, customer fittings, looking after store standards, and keeping the Lounge community as your top priority.
Within this role, we want you to bring your own skills, ideas, and experience while working with the rest of our retail team to build a collaborative, enthusiastic, and dedicated culture in the store—ensuring that customer service remains the most important aspect.
What you will do at Lounge:
As part of our retail team, you will work closely with the Head of Store and Store Supervisors to lead a team of Store Assistants, providing guidance, support, and a customer-centric approach to the store. Work closely with all store staff to address customer queries, resolve issues, and create an in-store environment that aligns with the Lounge brand values. Be a leader when it comes to displaying passion for our brand and be a constant champion of all of Lounge's Values. Support the Head of Store to recruit new staff for the store and ensure they receive full training to become valuable members of the retail team. Ensure all retail staff look after inventory levels and ensure accurate stock counts in the store. Work with the Head of Store and other supervisors to implement inventory control measures, including cycle counts, audits, and stock replenishment strategies. Work with the Head of Store to closely monitor Key Performance Indicators (KPIs) like sales numbers and customer satisfaction to ensure we are always striving for continuous improvement. Work as a trained bra fitter, providing an exceptional level of professionalism and detail to all customers, while also training other staff to obtain this high level. We would love it if you:
Have at least 2 years of experience working as an Assistant Store Manager in a retail environment. Have experience in leading teams. Possess strong leadership skills with the ability to inspire and motivate a team. Have an understanding of visual merchandising. Are an effective problem-solver with exceptional decision-making abilities. Can effectively communicate with people at all levels. Are extremely passionate about giving exceptional customer service. Are up to date on current retail trends and best practices. Eligibility:
You must be legally authorized to work in the UK. You must be over the age of 18 years old. Must be able to prove Right to Work and provide any related evidence. You must also be able to travel to the store in which you work. Availability:
You must be willing to work a flexible schedule that includes weekends, evenings, holidays, and non-business hours.
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Assistant Store Manager
Location:
Leeds (Trinity)
The Lounge team is growing, and we're looking for an experienced Assistant Store Manager to work as part of the team in our first ever store based in Leeds (Trinity). We're after someone who is passionate about customer service and wants to support us in bringing Lounge to real life!
This role is vital in helping maintain the close community we have created online, but In Real Life (IRL). As a pivotal role within our store leadership team, you will be responsible for helping to look after the day-to-day demands of the store, such as maintaining exceptional levels of customer service, inventory management, customer fittings, looking after store standards, and keeping the Lounge community as your top priority.
Within this role, we want you to bring your own skills, ideas, and experience while working with the rest of our retail team to build a collaborative, enthusiastic, and dedicated culture in the store—ensuring that customer service remains the most important aspect.
What you will do at Lounge:
As part of our retail team, you will work closely with the Head of Store and Store Supervisors to lead a team of Store Assistants, providing guidance, support, and a customer-centric approach to the store. Work closely with all store staff to address customer queries, resolve issues, and create an in-store environment that aligns with the Lounge brand values. Be a leader when it comes to displaying passion for our brand and be a constant champion of all of Lounge's Values. Support the Head of Store to recruit new staff for the store and ensure they receive full training to become valuable members of the retail team. Ensure all retail staff look after inventory levels and ensure accurate stock counts in the store. Work with the Head of Store and other supervisors to implement inventory control measures, including cycle counts, audits, and stock replenishment strategies. Work with the Head of Store to closely monitor Key Performance Indicators (KPIs) like sales numbers and customer satisfaction to ensure we are always striving for continuous improvement. Work as a trained bra fitter, providing an exceptional level of professionalism and detail to all customers, while also training other staff to obtain this high level. We would love it if you:
Have at least 2 years of experience working as an Assistant Store Manager in a retail environment. Have experience in leading teams. Possess strong leadership skills with the ability to inspire and motivate a team. Have an understanding of visual merchandising. Are an effective problem-solver with exceptional decision-making abilities. Can effectively communicate with people at all levels. Are extremely passionate about giving exceptional customer service. Are up to date on current retail trends and best practices. Eligibility:
You must be legally authorized to work in the UK. You must be over the age of 18 years old. Must be able to prove Right to Work and provide any related evidence. You must also be able to travel to the store in which you work. Availability:
You must be willing to work a flexible schedule that includes weekends, evenings, holidays, and non-business hours.
#J-18808-Ljbffr
