If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying.
DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at www.dsv.com
Location: ZAF - East London, Lower Chester Rd Unit BE 5/6
Job Posting Title: Manager, Branch
Time Type: Full Time
SUMMARY
Manage the staff, clients and deliverables of the branch ensuring that it is aligned with the overall objectives of the organization and the resources are fully utilized to ensure optimal delivery of services to our clients.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Manage the delivery of the organization's objectives through communication, measurement and motivation of the staff.
Interface with shared functions ensuring continuous cooperation and interactions with these functions.
Manage and deliver on client commitments based on local, national and global strategy.
Manage cost and productivity within the branch ensuring that efficiency and effectiveness are prioritized.
Ensure compliance with internal and external controls and other KPIs set at global and local levels.
Deliver on the bottom line budget commitment to ensure that the business unit budget is met.
Identify opportunities and risks within the business that may impact the business environment and ability to deliver on shareholder commitments.
Manage people's performance and growth to create a sustainable business environment.
Adhere to deadlines and schedules.
Manage and control resources and risk management.
Perform administrative duties relevant to the position.
Interact with customers at all levels – in person and telephonically.
Maintain existing systems, processes and controls with continuous improvement.
Actively manage daily operational performance to consistently achieve performance metric targets.
Deliver on client and internal requirements.
Manage internal stakeholder communication, ensuring agreed meetings, conference calls and forums are planned and conducted as agreed by all stakeholders.
Analyze customer dissatisfaction processes, failures with regards to deliveries, client complaints, damages etc., to determine root cause and corrective actions.
QUALIFICATIONS
Completed Matric / Grade 12.
B.Comm or equivalent diploma or post-graduate diploma in Logistics.
COMPUTER SKILLS
Advanced Excel skills.
Experience with WMS and Tracking Systems.
EDUCATION AND/OR EXPERIENCE
Financial, Sales, Operational, HR and IR skills are essential.
5 years of experience in the Logistics and Road Transport environment in an operational management position.
Strong interpersonal skills with the ability to motivate and lead staff.
Ability to work with MS Excel Spreadsheets including Pivot Tables, charts and formulas.
Experience in managing own P&L.
Comprehensive knowledge of the LRA and BCEA and hands-on experience in IR.
Ability to work in cross-functional teams.
Must have own reliable transport.
Willing to work overtime / shifts if needed.
Flexible to travel.
Disclaimer
: Due to the high volume of applications received, only shortlisted candidates will be contacted. Should an external candidate not hear from us within four (4) weeks following their application, they should consider their application unsuccessful. Strictly fair and non-discriminatory selection procedures will be followed. We use Affirmative Action (AA) measures in an endeavor to redress the disadvantages in employment experienced by designated groups. Where possible, preference will be given to candidates from the designated groups as defined in the Employment Equity Act and in line with DSV’s Employment Equity plans. DSV reserves the right to defer or close a vacancy at any time.
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: Due to the high volume of applications received, only shortlisted candidates will be contacted. Should an external candidate not hear from us within four (4) weeks following their application, they should consider their application unsuccessful. Strictly fair and non-discriminatory selection procedures will be followed. We use Affirmative Action (AA) measures in an endeavor to redress the disadvantages in employment experienced by designated groups. Where possible, preference will be given to candidates from the designated groups as defined in the Employment Equity Act and in line with DSV’s Employment Equity plans. DSV reserves the right to defer or close a vacancy at any time.
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