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Personal Mortgage Consultant, West Bromwich
Client:
West Brom Location:
West Bromwich Job Category:
Finance EU work permit required:
Yes Job Reference:
d73f28ca55dd Job Views:
6 Posted:
23.01.2025 Expiry Date:
09.03.2025 Job Description:
Personal Mortgage Consultant Salary: £32,195 per annum Hours: 35 hours per week (Shift Rotation: 09:00 - 17:00 & 11:00 - 19:00) Contract: Permanent Location: Hybrid Working - (Head Office, West Bromwich & within Branches) We currently have an exciting opportunity for a Personal Mortgage Consultant to join our Retail Mortgage Team. You will play a crucial role in contributing to the overall success and performance of the Retail Mortgage Team. Through customer-focused conversations, you will deliver consistently excellent service to meet customers’ needs, exceed their expectations, and provide them with clear information to help them find products that are right for them, while ensuring adherence to controls detailed in the Training and Competence Scheme. Skills and Experience Required: You must have a full CeMAP qualification (CeMAP 1 may be considered for ‘trainee’ status). With previous customer service experience, you will have a genuine interest in customers and their needs and the ability to interact and engage with customers using your relationship-building skills. It is important to be very attentive to detail while working in a fast-paced environment where change is a regular occurrence. Excellent written and communication skills with the ability to communicate service information to customers in an understandable way are essential. You will have the ability to work individually as well as the enthusiasm to work as part of a team. Please view the attached Job Profile for more details on the Key Responsibilities and Skills and Experience required. What’s in it for you? We believe that our people are our greatest asset, and in addition to your salary, you will be rewarded with a wide range of other benefits:
Generous annual leave starting at 25 days + 8 bank holidays (pro rata) Pension scheme where we will augment your contribution by 0.6% (Up to 10.6%) Social club membership with discounts available for a wide variety of family days out and events Performance-related pay scheme Corporate health plan with the option to include family members Discounted travel cards West Brom staff car scheme Life assurance provided by the Society at 4 times your salary Why choose the West Brom? At the West Brom, we appreciate that our employees are unique individuals with differing needs depending on their specific circumstances and stages in life. When we say our people are the West Brom’s biggest asset, we truly mean it. We are proud of our heritage and absolutely believe that the West Brom is a great place to work. The West Brom is a Disability Leader employer and encourages disabled applicants and applicants from diverse backgrounds to apply. We will consider requests to make adjustments to our recruitment process and offer a guaranteed interview to disabled applicants meeting the essential criteria. Should you require assistance, please do not hesitate to email [emailprotected]. Check out our careers page to find out more about our culture, values, and benefits:
https://www.westbrom.co.uk/careers . If you share our values and enthusiasm, then you will find a home at the West Brom. Do it today and click apply!
*Please note we reserve the right to withdraw our adverts earlier than the original published expiry date, therefore if you are interested please submit your application as soon as possible.* Head Office: 2 Providence Place, West Bromwich, B70 8AF. www.westbrom.co.uk The West Brom is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority. Register no. 104877. ‘the West Brom’ is a trading name of West Bromwich Building Society.
#J-18808-Ljbffr
Client:
West Brom Location:
West Bromwich Job Category:
Finance EU work permit required:
Yes Job Reference:
d73f28ca55dd Job Views:
6 Posted:
23.01.2025 Expiry Date:
09.03.2025 Job Description:
Personal Mortgage Consultant Salary: £32,195 per annum Hours: 35 hours per week (Shift Rotation: 09:00 - 17:00 & 11:00 - 19:00) Contract: Permanent Location: Hybrid Working - (Head Office, West Bromwich & within Branches) We currently have an exciting opportunity for a Personal Mortgage Consultant to join our Retail Mortgage Team. You will play a crucial role in contributing to the overall success and performance of the Retail Mortgage Team. Through customer-focused conversations, you will deliver consistently excellent service to meet customers’ needs, exceed their expectations, and provide them with clear information to help them find products that are right for them, while ensuring adherence to controls detailed in the Training and Competence Scheme. Skills and Experience Required: You must have a full CeMAP qualification (CeMAP 1 may be considered for ‘trainee’ status). With previous customer service experience, you will have a genuine interest in customers and their needs and the ability to interact and engage with customers using your relationship-building skills. It is important to be very attentive to detail while working in a fast-paced environment where change is a regular occurrence. Excellent written and communication skills with the ability to communicate service information to customers in an understandable way are essential. You will have the ability to work individually as well as the enthusiasm to work as part of a team. Please view the attached Job Profile for more details on the Key Responsibilities and Skills and Experience required. What’s in it for you? We believe that our people are our greatest asset, and in addition to your salary, you will be rewarded with a wide range of other benefits:
Generous annual leave starting at 25 days + 8 bank holidays (pro rata) Pension scheme where we will augment your contribution by 0.6% (Up to 10.6%) Social club membership with discounts available for a wide variety of family days out and events Performance-related pay scheme Corporate health plan with the option to include family members Discounted travel cards West Brom staff car scheme Life assurance provided by the Society at 4 times your salary Why choose the West Brom? At the West Brom, we appreciate that our employees are unique individuals with differing needs depending on their specific circumstances and stages in life. When we say our people are the West Brom’s biggest asset, we truly mean it. We are proud of our heritage and absolutely believe that the West Brom is a great place to work. The West Brom is a Disability Leader employer and encourages disabled applicants and applicants from diverse backgrounds to apply. We will consider requests to make adjustments to our recruitment process and offer a guaranteed interview to disabled applicants meeting the essential criteria. Should you require assistance, please do not hesitate to email [emailprotected]. Check out our careers page to find out more about our culture, values, and benefits:
https://www.westbrom.co.uk/careers . If you share our values and enthusiasm, then you will find a home at the West Brom. Do it today and click apply!
*Please note we reserve the right to withdraw our adverts earlier than the original published expiry date, therefore if you are interested please submit your application as soon as possible.* Head Office: 2 Providence Place, West Bromwich, B70 8AF. www.westbrom.co.uk The West Brom is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority. Register no. 104877. ‘the West Brom’ is a trading name of West Bromwich Building Society.
#J-18808-Ljbffr
