Customer Service Executive, Coventry

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Full time
Location: Coventry
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Job offered by: TN United Kingdom
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Social network you want to login/join with: Family business established early 2000, working within an amazing team of people, a wonderful company culture together with unrivalled values of respect, understanding, support and appreciation. Listed as top 1000 Companies to Inspire Britain! Team focused culture supported by industry-leading benefits and opportunities for personal and professional growth. This is your chance to be part of one of Britain's fastest-growing companies and shape the future of sustainable building solutions. Are you ready to make an impact? They are looking for a driven and enthusiastic individual who is customer centric, supporting the sales team and other areas of the business. Help be part of their success with customers! The Role:

Identifying new Homeowner Sales Opportunities (Deals) through: Answering the phone Following up samples Identification through the managing of the ‘Enquires’ Inbox Manage a section of the Homeowner sales pipeline with a view to securing the deals through: Following up Material Lists Advising the customers as to Approved Installers and Dealers Technical support - calls to be transferred to Tech Sales when required General support to customers wherever required – become a Trusted Advisor Gathering and documenting key project information is essential for both of the above to be effective What they are looking for in candidates:

A polite, professional, and persistent telephone manner. A proven track record in achieving targets and delivering excellent customer experiences. Experience with CRM systems and the ability to adapt to change. Strong communication, organisation, and planning skills. A “Can do” attitude, with the drive to go above and beyond for our customers. A fantastic company, who have an amazing vision and equally great plans! Scope for career growth - apply now for more details.

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