Ward Administrator

·
Full timePart time
Main area: Administration and Clerical

Grade Band: 3

Contract: Permanent

Hours: Full time / Part time

37.5 hours per week (Monday to Friday 9-5)

Job ref: 350-SC6931339

Site: Aspen Wood Low Secure Unit

Town: Liverpool

Salary: £24,071 - £25,674 pro rata per annum

Salary period: Yearly

Closing: 02/02/2025 23:59

Mersey Care NHS Foundation Trust celebrates diversity and promotes equal opportunities; we are committed to challenging and eliminating racism and other forms of discrimination and advancing and promoting equality of opportunity in the provision of services and creating an inclusive environment for all employees. We believe that everyone has the right to be treated with dignity and respect.

We take positive action to support disadvantaged groups and also particularly encourage applications from ethnic minorities, disabled and LGBTQIA+ people that are under-represented in our workforce.

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Job overview This is an exciting opportunity for the successful candidate/candidates to join our Secure & SpLD Division as a Ward Administrator. The successful candidate will be based at Aspen Wood LSU based on the Maghull Health Park, L31 1HW.

The post holders will be ward based and will be expected to provide a timely, accurate, and comprehensive range of clerical, administration, and cashier duties to support inpatient areas across the Division. They will be key members of the ward-based and administrative teams, maintaining confidentiality in relation to patient and staff information. The post holders will work flexibly to meet the needs of the service and support ward and service processes.

If you consider yourself as having the necessary skills and experience and demonstrate the values of the Trust within your daily working, then we would like to hear from you.

Can all applicants please ensure that you do have certificates for any of the qualifications you include on your application form, as you will need to evidence these as part of the recruitment process.

Main duties of the job This post requires the successful candidate/candidates to work on site to support our service.

The post holder will act as a main point of contact for the wards at Aspen Wood Low Secure Unit and be a key member of the ward and administrative teams. With demonstrable typing and audio skills, the post holder will have a good knowledge of Microsoft Office applications and the ability to accurately record data. You will be required to prepare and take the minutes of a number of weekly ward/service meetings.

The post holder will also be required to audit clinical documents to support the clinical teams on the wards, input into the relevant Patient Clinical Information Systems, undertake diary management, cashier duties, and the ordering of stock items for the service/wards.

Working for our organisation Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 11 million people.

We offer specialist inpatient and community services that support physical and mental health, as well as specialist inpatient mental health, learning disability, addiction, and brain injury services.

At the heart of all we do is our commitment to ‘perfect care’ – care that is safe, effective, positively experienced, timely, equitable, and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together.

Detailed job description and main responsibilities The post holder will produce typed letters/reports for the ward on various issues relevant to the Service and distribute them via internal mail and the e-mail system, as appropriate.

In line with Service requirements, prepare agenda and papers for various meetings; attend, take and transcribe the minutes and distribute in accordance with agreed timescales.

Coordinate all ward round documentation across all disciplines, including maintenance of the membership lists via the relevant Clinical Information and e-mail systems.

Ensure an adequate process for disposing of confidential clinical information/documents.

Maintain recording systems to support the ward manager with monitoring of annual leave, sickness, and training of ward staff via the online roster system.

Carry out general office duties, e.g., answer routine telephone enquiries, take/deal with messages, book appointments when required, photocopying.

Person specification Qualifications

IT skills and experience.

Previous experience working in an admin role

Business Administration Level 3 or alternative relevant experience

Knowledge & Experience

Proven relevant experience of working in an administrative role.

Demonstrable organisational and time management skills.

Good written, verbal, and non-verbal skills

Experience and knowledge of people who experience mental health issues.

Experience of working in a healthcare environment.

Skills

Ability to work flexibly to meet service need.

Ability to use initiative and maintain a positive and professional attitude.

Ability to work as part of a team.

Ability to prioritise work with minimum supervision.

Ability to maintain confidentiality.

Good interpersonal skills and the ability to relate to people with tact and diplomacy.

Willingness to work in a secure setting.

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Please ensure you check the email account from which you apply for all correspondence. All information regarding your application will come from apps.trac.jobs not NHS Jobs.

Only those applicants who demonstrate clearly how they meet our person specification will be shortlisted for interview.

As a Disability Confident Employer, we offer a guaranteed interview scheme for applicants who consider themselves to be disabled who meet the minimum (essential) criteria for the role in the person specification.

Should you require a reasonable adjustment to our recruitment process please email recruitment@merseycare.nhs.uk to ensure that measures can be put in place to support you.

We reserve the right to close any vacancy earlier than advertised in exceptional circumstances once we have received a high volume of applications.

The Trust expects all post holders who require an enhanced DBS for their role to subscribe to the DBS Update Service. You will be required to enrol for this service for a fee of £16 per year and maintain registration.

Flexible working requests will be considered for all roles.

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