Hire Controller
Cowbridge, Vale of Glamorgan
£25,000 + Training + Progression + Pension + Holiday + Company Benefits + Permanent role
LINKS Recruitment Group
presents a fantastic opportunity for a Hire Desk Controller to join a well-established and growing company. In this role, you will be working as part of the team on the hire control desk to ensure that the rental of plant and machinery is done in an effective manner in line with company performance targets. The Role:
Work within the plant/tool hire or related industries. Be computer literate with a good working knowledge of all Microsoft Office products as well as specialist software for rental purposes. Handle all hire processes including hire contracts, sourcing of equipment, checking availability of equipment, and arranging deliveries. Ensure the Regional Operation Manager is quickly made aware of any faults or defects as soon as possible. Input all order information onto the IT system. Provide costings to the customer. Address any customer queries. Arrange off-hires and collection of equipment. Process all paperwork in line with company policies and procedures in a timely and organized manner. Liaise with customers and suppliers over the telephone. Advise on equipment needs while dealing with customer queries in a professional, friendly manner. Process orders with suppliers. Undertake general administrative tasks as required to support the Regional Operation Manager. The Person:
Have a 'can do' attitude to work and the ability to deliver an excellent customer experience. Be a confident communicator who enjoys the challenge and responsibility of contributing to a busy operations team. Think quickly on their feet and maximize the assets of the company. Work well to deadlines and accurately under pressure, while remaining calm and positive. Possess strong interpersonal skills and a collaborative style. Have experience of working in a fast-paced operational structure. Role:
Permanent Shifts:
Days Based Only - Monday to Friday 8am - 5pm - one hour for lunch - with 15 mins in the morning and afternoon.
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presents a fantastic opportunity for a Hire Desk Controller to join a well-established and growing company. In this role, you will be working as part of the team on the hire control desk to ensure that the rental of plant and machinery is done in an effective manner in line with company performance targets. The Role:
Work within the plant/tool hire or related industries. Be computer literate with a good working knowledge of all Microsoft Office products as well as specialist software for rental purposes. Handle all hire processes including hire contracts, sourcing of equipment, checking availability of equipment, and arranging deliveries. Ensure the Regional Operation Manager is quickly made aware of any faults or defects as soon as possible. Input all order information onto the IT system. Provide costings to the customer. Address any customer queries. Arrange off-hires and collection of equipment. Process all paperwork in line with company policies and procedures in a timely and organized manner. Liaise with customers and suppliers over the telephone. Advise on equipment needs while dealing with customer queries in a professional, friendly manner. Process orders with suppliers. Undertake general administrative tasks as required to support the Regional Operation Manager. The Person:
Have a 'can do' attitude to work and the ability to deliver an excellent customer experience. Be a confident communicator who enjoys the challenge and responsibility of contributing to a busy operations team. Think quickly on their feet and maximize the assets of the company. Work well to deadlines and accurately under pressure, while remaining calm and positive. Possess strong interpersonal skills and a collaborative style. Have experience of working in a fast-paced operational structure. Role:
Permanent Shifts:
Days Based Only - Monday to Friday 8am - 5pm - one hour for lunch - with 15 mins in the morning and afternoon.
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