Position:
Associate Product Manager Contract Type:
Permanent / Full-time Location:
Ryton on Dunsmore, Coventry (flexible working available – office based at least 3 days per week) Working Pattern:
37.5 hours per week / Monday-Friday Why choose DHL eCommerce UK? Want to work for one of the UK’s best workplaces? We are proud to announce that DHL eCommerce UK has been recognised as a Best Workplace 2024 and achieved Top Employer accreditation for the 4 th
year running. As well as competitive pay rates, you will be entitled to a range of benefits including discount vouchers for restaurants, cinemas, retail outlets, healthcare and much more as well as pension, enhanced family leave, childcare discounts, employee assistance programme, and much more! About the role: Responsible for supporting the development of the Operational products for DHL eCommerce UK’s network. The Associate Product Manager - Operations works collaboratively across all functions ensuring that the services developed are to the highest standard. Provide support for the Logistics Operations function to ensure that planned developments are fully understood and that any required changes to systems are developed in collaboration with the functional lead. You will support the Product Manager - Operations by handling smaller projects or subsets of the operational product set and supporting the execution of the overall strategy by: Writing detailed product requirements/user stories and acceptance criteria Help prioritise the backlog by assessing the impact and feasibility of new features and improvements Ensure clarity in documentation to guide engineering, design, and other teams Conducting user research and business analysis Analyse data and user feedback to identify pain points and areas of improvement Assisting with sprint planning (or equivalent) and initiative tracking Collaborating on feature and/or product launches and updates Collaborate with analytics and business reporting team to track KPIs and provide insights Work closely with operations to help execute the roadmap Act as point of contact to answer questions or to provide clarifications about the product, or an initiative or feature The ideal candidate will have: Experience of using Power BI / SQL / Python Experience working within the Parcel industry and working alongside Operations Demonstrable excellent communication and stakeholder management skills Ideally educated to degree level in a relevant subject, or have skills gained from working in a similar role What about career development? We take every employee’s career seriously and believe in realising their full potential. We have dedicated learning and development programmes that are open to every employee and an open working culture where everyone’s voice is heard, so you can shape your future career path at DHL eCommerce UK. What will you need to do next? If you meet the requirements for this role and are looking for your next career move, submit your application to us along with an up-to-date CV. Our approach to Diversity and Inclusion As a global company, we see the diversity of our employees as a genuine strength. A strength that we will only really leverage if we ensure that our employees sincerely feel that they can bring their true selves to work every day. We’re committed to attracting the best possible person for every vacancy irrespective of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will ensure that all our resourcing activities are fair, transparent, and consistent across the UK. #LI-eUK
#J-18808-Ljbffr
Associate Product Manager Contract Type:
Permanent / Full-time Location:
Ryton on Dunsmore, Coventry (flexible working available – office based at least 3 days per week) Working Pattern:
37.5 hours per week / Monday-Friday Why choose DHL eCommerce UK? Want to work for one of the UK’s best workplaces? We are proud to announce that DHL eCommerce UK has been recognised as a Best Workplace 2024 and achieved Top Employer accreditation for the 4 th
year running. As well as competitive pay rates, you will be entitled to a range of benefits including discount vouchers for restaurants, cinemas, retail outlets, healthcare and much more as well as pension, enhanced family leave, childcare discounts, employee assistance programme, and much more! About the role: Responsible for supporting the development of the Operational products for DHL eCommerce UK’s network. The Associate Product Manager - Operations works collaboratively across all functions ensuring that the services developed are to the highest standard. Provide support for the Logistics Operations function to ensure that planned developments are fully understood and that any required changes to systems are developed in collaboration with the functional lead. You will support the Product Manager - Operations by handling smaller projects or subsets of the operational product set and supporting the execution of the overall strategy by: Writing detailed product requirements/user stories and acceptance criteria Help prioritise the backlog by assessing the impact and feasibility of new features and improvements Ensure clarity in documentation to guide engineering, design, and other teams Conducting user research and business analysis Analyse data and user feedback to identify pain points and areas of improvement Assisting with sprint planning (or equivalent) and initiative tracking Collaborating on feature and/or product launches and updates Collaborate with analytics and business reporting team to track KPIs and provide insights Work closely with operations to help execute the roadmap Act as point of contact to answer questions or to provide clarifications about the product, or an initiative or feature The ideal candidate will have: Experience of using Power BI / SQL / Python Experience working within the Parcel industry and working alongside Operations Demonstrable excellent communication and stakeholder management skills Ideally educated to degree level in a relevant subject, or have skills gained from working in a similar role What about career development? We take every employee’s career seriously and believe in realising their full potential. We have dedicated learning and development programmes that are open to every employee and an open working culture where everyone’s voice is heard, so you can shape your future career path at DHL eCommerce UK. What will you need to do next? If you meet the requirements for this role and are looking for your next career move, submit your application to us along with an up-to-date CV. Our approach to Diversity and Inclusion As a global company, we see the diversity of our employees as a genuine strength. A strength that we will only really leverage if we ensure that our employees sincerely feel that they can bring their true selves to work every day. We’re committed to attracting the best possible person for every vacancy irrespective of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will ensure that all our resourcing activities are fair, transparent, and consistent across the UK. #LI-eUK
#J-18808-Ljbffr
