Social network you want to login/join with:
Resident Manager - Build to Rent
Location: Maidenhead Client:
deverellsmith Job Category:
Other EU work permit required:
Yes Job Reference:
15bea5aee8c1 Job Views:
60 Posted:
22.01.2025 Expiry Date:
08.03.2025 Job Description:
Job title: Resident Manager Hours:
40 hours per week, Tuesdays to Saturdays 9am to 6pm; Sundays and Mondays off. I am working with a build-to-rent company that is looking for a Resident Manager to join the team. The Resident Manager plays a vital role in ensuring an outstanding and effortless living experience for residents. Collaborating with the team, the Resident Manager optimizes neighborhood occupancy and maintains properties to a high standard for viewing. Key Responsibilities & Accountabilities: Act as the primary customer-facing representative for all current and prospective residents. Ensure an exemplary experience from initial inquiry through move-in and during residency. Innovate to elevate standards, exploring opportunities for improvement. Drive customer satisfaction across all platforms (Zendesk/Google/Homeviews). Achieve set targets for occupancy, revenue, and Net Promoter Scores. Manage resident contracting, ensuring compliance with standards and legislation. Oversee applicant checks, screening, and commercial risk management. Conduct inspections to maintain property standards and report maintenance issues. Manage the move-out process, including deposit release. Participate in events and enhance resident experiences. Qualifications & Experience: Proficiency in Microsoft Office applications and industry-related systems like Yardi/RentCafe. Excellent written and verbal communication skills. Confident engagement with various stakeholders. Proactive, problem-solving attitude. Adaptable, resilient, and able to manage pressure. Strong attention to detail and effective task prioritization.
#J-18808-Ljbffr
Location: Maidenhead Client:
deverellsmith Job Category:
Other EU work permit required:
Yes Job Reference:
15bea5aee8c1 Job Views:
60 Posted:
22.01.2025 Expiry Date:
08.03.2025 Job Description:
Job title: Resident Manager Hours:
40 hours per week, Tuesdays to Saturdays 9am to 6pm; Sundays and Mondays off. I am working with a build-to-rent company that is looking for a Resident Manager to join the team. The Resident Manager plays a vital role in ensuring an outstanding and effortless living experience for residents. Collaborating with the team, the Resident Manager optimizes neighborhood occupancy and maintains properties to a high standard for viewing. Key Responsibilities & Accountabilities: Act as the primary customer-facing representative for all current and prospective residents. Ensure an exemplary experience from initial inquiry through move-in and during residency. Innovate to elevate standards, exploring opportunities for improvement. Drive customer satisfaction across all platforms (Zendesk/Google/Homeviews). Achieve set targets for occupancy, revenue, and Net Promoter Scores. Manage resident contracting, ensuring compliance with standards and legislation. Oversee applicant checks, screening, and commercial risk management. Conduct inspections to maintain property standards and report maintenance issues. Manage the move-out process, including deposit release. Participate in events and enhance resident experiences. Qualifications & Experience: Proficiency in Microsoft Office applications and industry-related systems like Yardi/RentCafe. Excellent written and verbal communication skills. Confident engagement with various stakeholders. Proactive, problem-solving attitude. Adaptable, resilient, and able to manage pressure. Strong attention to detail and effective task prioritization.
#J-18808-Ljbffr
