Security Manager
who will demonstrate and deliver high quality customer service to both our clients and service users. The Security Manager will be responsible for ensuring the safety and security of our customers' colleagues', assets, and facilities. Manage the day-to-day operational requirements of the contract in line with One Kingdom St contractual expectations. This is done by leading and managing the site security as well as taking ownership for all aspects of the building out of hours, responding to any given incident promptly and communicating all such measures as appropriate to the client and senior management team. Information: Position:
Security Manager Location:
London (W2) Salary:
£50,000 to £55,000 per annum Hours:
50 hours per week Shifts:
Monday to Friday - As per business needs Job Requirements: SIA Licence required Must have proven management experience of at least 2 years Customer service experience is required Ability to organise and motivate team of supervisors to guarantee optimum performance of the wider security team Excellent IT skills including Microsoft Word, Excel, PowerPoint and Outlook Ability to coordinate and provide strategic direction to an administrative back office function Gravitas and Resilience to work through complex requirements The ability to compile and understand statistics and reports to a high strategic level Leadership and ability to follow plans through to completion To be well versed in Employment Law and maximising employee performance Experience of security risk assessment, physical security planning Presentation skills (ability to develop and deliver formal presentations) Time management & Organisational skills Excellent verbal & written communication skills, including report writing. Attention to detail is imperative and auditing skills are an advantage Flexibility, reliability & being able to workdays / nights & weekends to suit the needs of the contract. Job Responsibilities: Liaise and maintain good customer service relationships with site staff, visitors, clients and management team. Manage and maintain the Site Operational Working Roster. Maintain effective communication, both verbal and written, with the client. Carry out any tasks and report back as directed or instructed by the client. Effectively manage On Site Security Operations ensuring that Officers are working in line with Site Policies and Procedures at all times. Ensure the Client is fully briefed and updated regarding any security issues that arise. Assist in Security investigations into any loss, damage or other incidents affecting property, visitors or staff. Focus on Team Building, training and development of staff from all site based service partners. Manage, Record, and Deliver, Site Training as required to all Officers in line with Client / CIS requirements. Attend meetings as requested by the client. Oversee the collation of Sickness / lateness records daily. Conduct fact find and disciplinary meetings. Keep up to date with the legislations changes in the industry Ensure the site is manned and the cover teams are trained Manage holidays of the team Perform monthly 1-1s and address any performance issues Ensure you work with the account manager to evolve the contract Attend daily catch-up meetings with the clients Ensure the handovers from the team are complete and thorough. General Responsibilities: Ensure all contract manning requirements are managed and met on a weekly basis. Demonstrate proactive management of the Security Team. Provide relief / break cover for Security Officers if required. Ensure all Logbooks and Registers are maintained in accordance with the Company and the Client requirements. Set high personal standards for others to follow. Maintain a good level of morale and discipline within the team. Ensure that all staff are regularly briefed. Liaise with the Client and CIS Account Manager on all matters relating to the security of the premises. Benefits: Health care plan (HSF) Perk Box (HSF) - discounts & offers from cinema tickets to days out Cycle to work scheme Tailed Site Uniform First class training allowing you to develop your skills A view for career development Long service & Employee Recognition awards CIS Security has been providing manned guarding services since 1972 and has developed into one of the most effective and reliable security companies in England. At CIS Security Ltd, we do not just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees, our clients, and our community. Due to the volume of applications, if we have not contacted you within three weeks of initial contact then you have not been successful on this occasion.
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