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Principal Technical & Sustainability Expert | Specialising in the UK Food Industry
Job Title: Head of Technical - Account Management Location: Kent Reference: 2959489 Our client is a leading food business who supply to a variety of the major retailers. As they continue to expand and grow their presence in the marketplace they are now seeking a driven and ambitious Head of Technical - Account Management to join their business. Responsibilities
Build and maintain strong, positive relationships with senior customer teams, acting as a trusted advisor and problem-solver. Coordinate and accompany retail customer personnel on grower and packhouse visits, resolving issues efficiently for win-win outcomes. Ensure seamless collaboration between technical and commercial teams to deliver the best results for customers and suppliers. Oversee the preparation of high-quality reports for management, supplier, and customer meetings, contributing your expertise where needed. Support marketing and commercial teams with food safety, social, and environmental crisis plans, and execute them when required. Work with internal teams to reduce complaints and drive consistency in quality, particularly for branded products. Manage own-label innovation projects, collaborating with growers, R&D teams, and stakeholders to bring ideas to life. Analyse KPIs, address root causes of poor performance, and implement data-driven strategies for ongoing improvement. Manage department budgets effectively while developing influential relationships with internal and external stakeholders. Partner with R&D teams on varietal development, ensuring smooth transitions and customer satisfaction. About You
Proven track record in a leading technical account management role in food or produce is required. Able to demonstrate clear understanding of retailer standards. Excellent communication and people skills. If you believe you have the skills and personality to fit these requirements please either apply via this advert or call Henderson Brown on 01733 235 111 for more information. Seniority Level
Mid-Senior level Employment Type
Full-time Job Function
Manufacturing, Product Management, and Sales Industries
Food and Beverage Services, Food and Beverage Manufacturing, and Fruit and Vegetable Preserves Manufacturing
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Job Title: Head of Technical - Account Management Location: Kent Reference: 2959489 Our client is a leading food business who supply to a variety of the major retailers. As they continue to expand and grow their presence in the marketplace they are now seeking a driven and ambitious Head of Technical - Account Management to join their business. Responsibilities
Build and maintain strong, positive relationships with senior customer teams, acting as a trusted advisor and problem-solver. Coordinate and accompany retail customer personnel on grower and packhouse visits, resolving issues efficiently for win-win outcomes. Ensure seamless collaboration between technical and commercial teams to deliver the best results for customers and suppliers. Oversee the preparation of high-quality reports for management, supplier, and customer meetings, contributing your expertise where needed. Support marketing and commercial teams with food safety, social, and environmental crisis plans, and execute them when required. Work with internal teams to reduce complaints and drive consistency in quality, particularly for branded products. Manage own-label innovation projects, collaborating with growers, R&D teams, and stakeholders to bring ideas to life. Analyse KPIs, address root causes of poor performance, and implement data-driven strategies for ongoing improvement. Manage department budgets effectively while developing influential relationships with internal and external stakeholders. Partner with R&D teams on varietal development, ensuring smooth transitions and customer satisfaction. About You
Proven track record in a leading technical account management role in food or produce is required. Able to demonstrate clear understanding of retailer standards. Excellent communication and people skills. If you believe you have the skills and personality to fit these requirements please either apply via this advert or call Henderson Brown on 01733 235 111 for more information. Seniority Level
Mid-Senior level Employment Type
Full-time Job Function
Manufacturing, Product Management, and Sales Industries
Food and Beverage Services, Food and Beverage Manufacturing, and Fruit and Vegetable Preserves Manufacturing
#J-18808-Ljbffr
