Job Summary
An exciting opportunity has arisen to join the Project Support Team as an Assistant Project Support Officer. This is a permanent full-time role, and we are seeking to appoint a dynamic, motivated, enthusiastic, and experienced individual.
As an Assistant Project Support Officer, you will report directly to the Project Support Officer Team lead and will play a key role in providing robust project support to the Programme Management Office.
You will be required to negotiate, problem solve, use your initiative, and demonstrate resilience and determination with minimum supervision to meet deadlines.
If you think you have what it takes to support the overall delivery of the Trust priorities, we would really like to hear from you.
Main Duties of the Job
Provide assistance for tasks to support the delivery of projects as required by the Project Support Officer and wider Strategy & Planning team.
Provide Project and Administrative support to the PMO team.
Support delivery of the Trust's projects and programmes.
Support the production of documentation relating to the projects and BAU.
Provide support to the Theatre and other Programmes.
Operate, maintain, and provide support in the use of the PMO toolset.
Co-ordinate and provide support for relevant project managers meetings.
Establish and maintain the Trust's project documentation library.
Assist in the production of key project documentation.
Other project duties as and when required.
Effectively plan, resource, and monitor small-scale projects, with support of Project Support Officer.
Direct and motivate the project team.
Identify and manage all stakeholders.
Agree any delegation and use of project assurance roles required by relevant Project board.
Prepare Project, Stage and, if necessary, Exception Plans in conjunction with Team Managers, and appointed project assurance roles, and agree them with relevant Project Boards.
Manage business and project risks, including the development of contingency plans.
Support with work prioritisation.
Deliver key governance documentation in association with project delivery.
About Us
Our purpose is simple - Putting Patients First. We are looking for exceptional colleagues who can help us achieve this. Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond.
The Trust operates hospital-based services from three sites in Kidderminster, Redditch, and Worcester. Our workforce is over 7,000 strong, and our caring staff are recognised as providing good and outstanding patient-centred care. You could be one of them.
We are committed to recruiting the best people to work with us to achieve our Vision - working in partnership to provide the best healthcare for our communities, leading and supporting our teams to move 4ward. Our 4ward behaviours, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do.
Job Responsibilities
Assistant Project Support Officer to support the management of the Programme Management Office with the delivery of the Trust's key strategic programmes and projects. Closely engaging with all levels of staff and suppliers to deliver the required deliverables in compliance with the Trust's governance processes. Due to the close working relationships required with Trust colleagues, on-site working will be required on a regular and sometimes ad hoc basis, including being on-site at least two days per week.
Skills and Knowledge
Essential
Competent user of Microsoft Office, particularly MS Excel, and experience of supporting and training other users if required.
Excellent verbal and written communication skills. Able to communicate project details as they develop and change.
Excellent time management skills with the ability to work to multiple and challenging deadlines.
Experience
Essential
NHS experience in an administrative role.
Experience of administrative procedures including coordinating and managing the administration of meetings at a Senior level.
Experience of data collection and use of information for decision making.
Experience of action tracking and resolution.
Qualifications
Essential
5 GCSEs or equivalent inc. Maths and English.
Desirable
Project Management Qualification APM or PRINCE2 or willingness to gain suitable qualifications.
Evidence of continued professional development.
Other Job Requirements
Essential
Onsite working requirement at least two days per week at all hospital sites.
Passionate for high quality patient care and delivering outstanding outcomes.
Resilient and determined to overcome challenges, recover from setbacks, and demonstrable persistence to deliver against set objectives.
Desirable
Ability to recognise when to seek appropriate assistance from colleagues.
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