Technical Support Advisor, York

Social network you want to login/join with: A new exciting Permanent Technical Support Advisor Position in York! To work for a reputable business within the IT Sector! About Our Client Page Personnel have just registered a new exciting Permanent Technical Support Advisor Position in York to work for a reputable business within the IT Sector! No experience required and would be an exceptional opportunity for someone that is looking to get into the industry and to join a business which offers excellent progression and development. Job Description As a Technical Support Advisor, you will be dealing with a high volume of inbound and outbound calls coming into the business from existing clients dealing with a range of enquiries, ensuring a high-end level of service is being provided at all times. You will be providing technical support, troubleshooting any issues, and coming to the resolution for the customer. The role will also involve working alongside other teams and escalating queries if needed. The Successful Applicant Previous customer service experience from a range of backgrounds such as retail and hospitality. An excellent telephone manner. A good problem solver. Able to work in a fast-paced environment. Passionate about delivering the best level of customer service. What's on Offer Salary of up to £25,000 dependent on experience, reputable business within the IT Sector, no experience required, full training provided, excellent progression and development, hybrid working, excellent benefits, fantastic team and culture, central location, free parking, immediate interview.

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