U-Drive are recruiting for a dynamic and strategic team manager with an exceptional eye for detail and a working knowledge of mechanical operations. The role will see you working alongside an upbeat, customer-focused and professional team in delivering business-oriented top-level service to our customer base in dealing with all proactive and reactive fleet queries.
About the Role
As a Fleet Maintenance Manager, you will be taking responsibility for a maintenance budget of £4.5m+, overseeing a team of seven call handlers, technical authorisers and administrative support in co-ordinating SMR works for a fleet of 4000 vehicles. This role requires someone who understands the importance of concise and timely communication between departments within the business and external suppliers.
Core Responsibilities
Full responsibility for the performance management of the team of seven employees
Keeping track of, and ensuring all aspects of vehicle compliance including annual testing, loler, safety inspections, rfl etc
Planning and management of scheduled vehicle maintenance, liaising with rental branches, workshops/suppliers and the customer
Take accountability for the end-to-end management of breakdowns and emergency calls
Management and development of the external vehicle maintenance supply chain, including onboarding service providers, quality control, and scheduled auditing to ensure continuous quality of service.
Streamlining of existing suppliers, works approvals and workflow processes to maximise business revenue and minimise unnecessary cost
Responsibility for management and identification of warranty claims
Recharging of non-scheduled maintenance events to the customer where applicable and within Service Level Agreement requirements
Requirements
About You
Successful candidates should demonstrate the following skills and competencies:
You will have proven leadership experience to include implementing process and team training, ideally within a similar environment
You’ll have a working mechanical knowledge base, understanding operational functionality and technical communication
You will be an exceptional communicator, comfortable holding conversations at all levels from head office teams to workshops and branches to directors
You will be a strong negotiator with demonstrable experience
You will have an analytical mindset and be comfortable giving examples of departmental planning and execution
You will have excellent time management skills
You will be comfortable using Microsoft Office Suites and relevant technical software
About Us
U-Drive are an established family-owned vehicle rental company with a 42-year legacy, operating over 4,000 vehicles across daily rental, contract hire and leasing fleet in the UK. Our commitment to excellent service extends to both business customers and private hirers. With strong core values stemming from integrity, responsibility and respect, our collective team pulls together to deliver ‘exceptional’ service to our customer base time and time again.
What we Offer
30 days annual leave (inclusive of bank holidays), increasing with length of service
Employee discount on U-Drive rental vehicles, including discounts for friends and families
Employee Discount Program offering savings on over 3,000 retailers
Employee Assistance Program in partnership with Health Assured
Company-sponsored training and development opportunities
Free yearly MOT, on-site parking where available, mobile phone
Apply now and let our Recruitment Team reach out to discuss your application. We're committed to a policy of equal opportunity, ensuring that everyone has a chance to shine at U-Drive!
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