Wiltshire, South West | Competitive | Posted 6 days ago
Job Title:
Pensions Member Services Manager Contract Type:
Permanent Location:
Wiltshire, South West Job Base:
Hybrid Reference:
V-80467-1 Contact Phone:
020 7293 7022 Job Published:
17/01/2025 16:05 Job Description
Niche role for a large pension fund to manage a team and provide a high-quality service to members, develop the service and ensure excellent delivery.
About the role Full management of team workflow management, ensuring service delivery targets are met Staff appraisals, training and development, technical guidance Act as the escalation point for complex benefits and resolve them Provide one-to-one assistance to individual scheme members Identify service improvements and implement changes Assist in the preparation of the pension team business plan Manage the quality of the work being produced by the Member Services team About you Background in Pensions Admin, either LGPS or DB Experience of workflow management, managing a team. Experience in reviewing and implementing changes to systems Please quote reference 80467.
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Pensions Member Services Manager Contract Type:
Permanent Location:
Wiltshire, South West Job Base:
Hybrid Reference:
V-80467-1 Contact Phone:
020 7293 7022 Job Published:
17/01/2025 16:05 Job Description
Niche role for a large pension fund to manage a team and provide a high-quality service to members, develop the service and ensure excellent delivery.
About the role Full management of team workflow management, ensuring service delivery targets are met Staff appraisals, training and development, technical guidance Act as the escalation point for complex benefits and resolve them Provide one-to-one assistance to individual scheme members Identify service improvements and implement changes Assist in the preparation of the pension team business plan Manage the quality of the work being produced by the Member Services team About you Background in Pensions Admin, either LGPS or DB Experience of workflow management, managing a team. Experience in reviewing and implementing changes to systems Please quote reference 80467.
#J-18808-Ljbffr
