Acting as the first point of contact for all IT support issues Supporting internal teams to help them understand IT problems that might occur Coordinating the day-to-day management of a range of IT hardware including handheld devices, mobiles, and fixed printers Working with suppliers to deliver the best possible service to end users Ensuring the effectiveness of monitoring solutions Listening and guiding end-users, making sure that business objectives lead the decision-making process WE WOULD LOVE TO SEE:
The successful candidate will possess at least 2 years of experience in an IT support role and have a good knowledge of supporting both Windows and Apple products. It is essential that the candidate is experienced with installing/supporting Microsoft Windows and Microsoft Office 365. Full clean driving license Excellent telephone manners and communication skills Works well as part of a team with good interpersonal skills Microsoft Windows OS installation and support experience Microsoft Office 2013-2019 installation and support experience Microsoft Windows Server, Microsoft Exchange, Active Directory configuration, and troubleshooting experience AND FOR YOU: #J-18808-Ljbffr