IT Support Engineer / First Line and Second Line Help Desk Analyst , Welwyn Garden City
Client:
AWD online Location:
Welwyn Garden City Job Category:
Other EU work permit required:
Yes Job Reference:
1f7b02d11cc2 Job Views:
87 Posted:
22.01.2025 Expiry Date:
08.03.2025 Job Description:
JOB OVERVIEW We have a fantastic new job opportunity for an IT Support Engineer / First Line and Second Line Help Desk Analyst with excellent customer service, communication, software and hardware technical troubleshooting skills. Working as an IT Support Engineer / First Line and Second Line Help Desk Analyst, you will have experience in dealing with customers and have the ability to manage a wide range of technical problems in a logical manner, in what can be a challenging and demanding environment. Training will be provided where necessary. As an IT Support Engineer / First Line and Second Line Help Desk Analyst, you will join a busy service desk with a company that is a respected, established and growing organization that develops, sells, and supports its own Social Housing Software along with a number of other complementary third-party applications throughout the entire UK. Having been in business for more than 35 years, the organization is committed to providing a first-class service to customers through employee development and progression. Through their Enhanced Support Service, the organization also offers a complete outsourced IT solution covering all aspects of system support and administration. This provides staff with a fantastic opportunity to gain knowledge in all aspects of IT and offers a great deal of variety in a support role. As a successful candidate you will gain experience in areas such as: Supporting a highly successful Integrated Housing Management Software Routers, Firewalls and Virtual Private Networks Windows and Linux Server Administration Virtualisation and Cloud Technologies CANDIDATE REQUIREMENTS As an IT Support Engineer / First Line and Second Line Help Desk Analyst, you will have the following skills, attributes, and technical experience: Dynamic and energetic personality High level of computer literacy Ability to work under pressure MS-Windows Operating Systems Understanding of networking and TCP/IP Exchange or other email systems Exposure to Financial/Accounting Systems
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AWD online Location:
Welwyn Garden City Job Category:
Other EU work permit required:
Yes Job Reference:
1f7b02d11cc2 Job Views:
87 Posted:
22.01.2025 Expiry Date:
08.03.2025 Job Description:
JOB OVERVIEW We have a fantastic new job opportunity for an IT Support Engineer / First Line and Second Line Help Desk Analyst with excellent customer service, communication, software and hardware technical troubleshooting skills. Working as an IT Support Engineer / First Line and Second Line Help Desk Analyst, you will have experience in dealing with customers and have the ability to manage a wide range of technical problems in a logical manner, in what can be a challenging and demanding environment. Training will be provided where necessary. As an IT Support Engineer / First Line and Second Line Help Desk Analyst, you will join a busy service desk with a company that is a respected, established and growing organization that develops, sells, and supports its own Social Housing Software along with a number of other complementary third-party applications throughout the entire UK. Having been in business for more than 35 years, the organization is committed to providing a first-class service to customers through employee development and progression. Through their Enhanced Support Service, the organization also offers a complete outsourced IT solution covering all aspects of system support and administration. This provides staff with a fantastic opportunity to gain knowledge in all aspects of IT and offers a great deal of variety in a support role. As a successful candidate you will gain experience in areas such as: Supporting a highly successful Integrated Housing Management Software Routers, Firewalls and Virtual Private Networks Windows and Linux Server Administration Virtualisation and Cloud Technologies CANDIDATE REQUIREMENTS As an IT Support Engineer / First Line and Second Line Help Desk Analyst, you will have the following skills, attributes, and technical experience: Dynamic and energetic personality High level of computer literacy Ability to work under pressure MS-Windows Operating Systems Understanding of networking and TCP/IP Exchange or other email systems Exposure to Financial/Accounting Systems
#J-18808-Ljbffr
