Key Responsibilities:
End user support for the UK sites with help of the ticket system (1 st
level & 2 nd
level; 2 nd
& 3 rd
level is provided by the global IT) Assigning software to UK clients (Microsoft Endpoint Configuration Manager [SCCM]) Support users with technical media solutions in conference rooms and meeting areas (hands on) Monitoring and solving backup problems Hands on hardware support Administration and maintenance of the local IT infrastructure (e.g., UPS, AC’s) Clients - prepare laptops for new employees, replace old or faulty hardware, upgrade memory, etc. Servers - lifecycle old hardware, create and monitor installation requests, replace faulty fan/disk, etc. Network - assign IP addresses, connect local hardware to network, basic fault finding Printers - basic fault finding, replace old or faulty hardware Phones / mobiles / hand scanners / and other IT hardware - replace old or faulty hardware
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End user support for the UK sites with help of the ticket system (1 st
level & 2 nd
level; 2 nd
& 3 rd
level is provided by the global IT) Assigning software to UK clients (Microsoft Endpoint Configuration Manager [SCCM]) Support users with technical media solutions in conference rooms and meeting areas (hands on) Monitoring and solving backup problems Hands on hardware support Administration and maintenance of the local IT infrastructure (e.g., UPS, AC’s) Clients - prepare laptops for new employees, replace old or faulty hardware, upgrade memory, etc. Servers - lifecycle old hardware, create and monitor installation requests, replace faulty fan/disk, etc. Network - assign IP addresses, connect local hardware to network, basic fault finding Printers - basic fault finding, replace old or faulty hardware Phones / mobiles / hand scanners / and other IT hardware - replace old or faulty hardware
#J-18808-Ljbffr
