Head of Venue Sales and Events - o2 London
Salary:
£55,000 Basic Who We Are:
Levy UK & Ireland is the vibrant and exciting sector of Compass Group, the world's largest catering company. We work at some of the greatest venues in the world, delivering legendary experiences in food, drink, and hospitality. In the UK, we are proud to have a wealth of long-standing partnerships with venues across sport, entertainment, and events. Key Responsibilities: Sales Strategy and Leadership:
Develop and implement strategic sales plans aligned with company objectives to drive revenue growth across various channels. Lead, mentor, and manage the sales team, setting clear goals, KPIs, and fostering a high-performance culture. Conduct thorough market research to identify growth opportunities, analyse competitors, and stay ahead of industry trends. Oversee CRM implementation and optimisation to streamline processes, improve customer retention, and gather valuable insights. Guest Relations Management:
Establish and uphold exceptional guest relations standards, ensuring a consistently high-quality experience for all clients and visitors. Business Development and Partnerships:
Build strong relationships with corporate clients and key department leads within the venue. Event Management and Coordination:
Oversee the planning and execution of key events, ensuring seamless coordination between the sales, guest relations, and operations teams. Performance Reporting and Analysis:
Prepare and present detailed sales and guest relations reports, including insights on revenue, customer feedback, and performance against targets, for executive review. Health & Safety:
Maintain H&S compliance and get involved with H&S meetings. Required Skills and Qualifications: Strong leadership abilities with a proven track record in sales and client relations management. Excellent communication and interpersonal skills with a focus on customer-centric sales approaches. Strategic thinker with excellent planning and organizational abilities, capable of managing multiple priorities. Deep understanding of CRM tools, guest relations standards, and sales analytics. About You:
At Levy UK & Ireland, we take pride in fostering a workplace culture that celebrates diversity and promotes inclusion. We believe that our differences are our greatest strengths, and we are committed to creating an environment where every individual is valued, respected, and empowered. Join us in our journey towards a more diverse and inclusive world, where every person has the chance to thrive and contribute their unique talents.
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Salary:
£55,000 Basic Who We Are:
Levy UK & Ireland is the vibrant and exciting sector of Compass Group, the world's largest catering company. We work at some of the greatest venues in the world, delivering legendary experiences in food, drink, and hospitality. In the UK, we are proud to have a wealth of long-standing partnerships with venues across sport, entertainment, and events. Key Responsibilities: Sales Strategy and Leadership:
Develop and implement strategic sales plans aligned with company objectives to drive revenue growth across various channels. Lead, mentor, and manage the sales team, setting clear goals, KPIs, and fostering a high-performance culture. Conduct thorough market research to identify growth opportunities, analyse competitors, and stay ahead of industry trends. Oversee CRM implementation and optimisation to streamline processes, improve customer retention, and gather valuable insights. Guest Relations Management:
Establish and uphold exceptional guest relations standards, ensuring a consistently high-quality experience for all clients and visitors. Business Development and Partnerships:
Build strong relationships with corporate clients and key department leads within the venue. Event Management and Coordination:
Oversee the planning and execution of key events, ensuring seamless coordination between the sales, guest relations, and operations teams. Performance Reporting and Analysis:
Prepare and present detailed sales and guest relations reports, including insights on revenue, customer feedback, and performance against targets, for executive review. Health & Safety:
Maintain H&S compliance and get involved with H&S meetings. Required Skills and Qualifications: Strong leadership abilities with a proven track record in sales and client relations management. Excellent communication and interpersonal skills with a focus on customer-centric sales approaches. Strategic thinker with excellent planning and organizational abilities, capable of managing multiple priorities. Deep understanding of CRM tools, guest relations standards, and sales analytics. About You:
At Levy UK & Ireland, we take pride in fostering a workplace culture that celebrates diversity and promotes inclusion. We believe that our differences are our greatest strengths, and we are committed to creating an environment where every individual is valued, respected, and empowered. Join us in our journey towards a more diverse and inclusive world, where every person has the chance to thrive and contribute their unique talents.
#J-18808-Ljbffr
