Registered Locality Manager

Registered Locality Manager Hartlepool Salary - £35,000 - £40,000 Depending on Experience Real Life Options is a registered charity, delivering creative, dynamic, and person-centred services providing a range of individualised support to people living in shared supported living properties and individual tenancies, delivering over 2,000 hours of support across Hartlepool. The Role An exciting opportunity has arisen for an experienced Registered Locality Manager within our Hartlepool services. This is a permanent, full-time position and an excellent opportunity for a career-driven individual to join our forward-thinking management team to lead, develop, manage, and be accountable for your team and services across the Hartlepool area. The position: We are looking for a competent and compassionate Locality Manager who will successfully register with CQC and be the registered responsible Manager across our Hartlepool services. Our services consist of Independent Supported Living, Outreach Support, and Domiciliary Care, currently delivering around 3,000 hours per week which consists of core support, 1:1 support, sleep over, and waking night shifts. As part of your role, with the continued expansion, the Locality Manager will provide positive leadership, direction, and management of the support services, ensuring robust business and financial performance through the effective and efficient use of all available resources. Be prepared to work flexibly, and with continued growth, establish the Service Team, working collaboratively with them in planning, scheduling, and implementing individual care and support. Ensure the highest standard of care is delivered by a skilled, motivated, and client-focused team. Meeting and where possible, ensuring quality assurance and compliance across all services, always exceeding external regulatory and contractual requirements. Knowledge / Experience: You will hold a CQC registration and be registered as a Registered Locality Manager with in-depth knowledge and experience in a health or care setting, supporting service users of various needs from moderate to complex in both supported living and multi-occupancy living. Skills: You will be leading the team and supporting two Deputy Managers, three Service Leads, and one Scheduling Assistant. You will have strong leadership and management skills, with the responsibility to manage and prioritise your own workload whilst supporting the team. The ability to lead and motivate a team and provide a clear sense of direction is vital for this role, as well as effective financial and budgetary management capabilities. To be successful, you will need to be motivated and a committed team player, able to get the best out of people and enjoy developing and supporting your team. Drive, commitment, and initiative will match your natural enthusiasm for this role. Essential: S/NVQ Level 5 (in both management and care) or equivalent Minimum 2 years supervisory/management experience within a relevant care setting A track record of working within services for people with learning disabilities and autism Good knowledge of CQC KLOE, Inspection Framework, and Statutory Requirements Responsible for ensuring and maintaining good governance and mandatory compliance across all services at all times Financial responsibility and reporting to Head of Operations or equivalent Experience of Supported living services, Outreach Support, and Domiciliary Care Excellent communication and organisational skills Leadership Qualities IT literate Ability to lead and motivate a team and provide a clear sense of direction Person-Centred Approach To hold a full UK driving licence Benefits and Rewards: At Real Life Options, we treat our people with the same respect, care, and consideration that we show to the people we support. Not only do we provide competitive rates of pay, a great place to work, and great job satisfaction, our additional benefits include: Accredited training giving you the knowledge and skills to deliver a first-rate job Access to training bursaries A minimum of 33 days paid holiday a year, including bank holidays (pro-rata for part-time staff) An employer contributory pension scheme A free Employee Assistance Programme (including a medical helpline, telephone and face-to-face counselling, debt, financial and legal information) Life cover 2 x Annual Salary Refer a Friend Incentive £250 Bonus (terms and conditions apply) A financial wellbeing scheme A reward gateway with access to discounted goods and services Recognition Initiatives The chance to make a real difference in people’s lives Cycle to Work Scheme We are keen to recruit someone with the right values and behaviours who can help us to ensure our workplace values are at the heart of everything we do: Respect – Honesty – Responsibility – Excellence. If you can circle 6 or more of the skills below, then you could be the person we are looking for: Honest - Good Communicator - Strong Values – Flexible - Passionate - Self-Motivated - Reliable - Caring – Inclusive IND123

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