Group1 Brighton is looking for an Aftersales/Service Manager - Maternity Cover.
Your role
Working in our aftersales department as an Aftersales/Service Manager, you will be a key part of the Retail Centre. You will have excellent communication and organisational skills to deal with customers face to face or over the phone, providing outstanding customer service to all customers.
As part of a successful, global automotive group, you’ll broaden your experience across both sites and brands. With the right support from us, you’ll be able to progress as high as you can aim.
What you’ll do day to day
Manage the aftersales/service teams including parts, vehicle technicians, and service advisors.
Coach and motivate the teams.
Monitor performances against agreed targets and budgets.
Analyse areas of performance and weakness and provide guidance.
Your profile
Don’t worry about ticking off every single skill here− if you care about delivering great experiences as much as we do, we want to hear from you.
Previous experience of working within the automotive industry.
Comprehensive knowledge of the motor trade.
Able to influence, motivate and manage a team effectively.
Maintain a methodical and logical approach to varying workloads.
Ability to meet deadlines and prioritise workloads.
Rewards
24/7 online access to healthcare professionals.
Car purchasing and lease schemes.
Servicing, parts, and accessory colleague discounts.
Enhanced holiday allowance with length of service.
Paid day off for your birthday.
Company share purchase plan.
Loan plans for colleagues, including toolbox and travel tickets.
Colleague referral payments.
Industry-leading family-friendly policies.
Numerous training, learning, and development options to suit everyone.
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