Job Description - Account Executive Hilton Direct UK&I (EUR015I9)
Job Number:
EUR015I9 Work Locations
Hilton - Regional Headquarters - Europe Maple Court, Central Park, Reeds Crescent Watford WD24 4QQ About Hilton Hilton is one of the largest and fastest growing hospitality companies in the world, with more than 5,100 properties with more than 838,000 rooms in 103 countries and territories. In the nearly 100 years since our founding, we have defined the hospitality industry and established a portfolio of 14 world-class brands, including our flagship Hilton Hotels & Resorts brand, which is the most recognized hotel brand in the world. We have more than 69 million members in our award–winning customer loyalty program, Hilton Honors. Position Statement: Hilton Direct UK&I is looking for an Account Executive to manage the meeting inquiries of a portfolio of clients selling Hilton Worldwide properties and destinations, working under the direction and guidance of the Senior Account Executive & Manager, Hilton Direct. The primary role of this position is to deliver an industry-leading service to your customers with a focus on developing relationships and increasing conversion. Position Summary: The Account Executive will manage meeting inquiries of an assigned portfolio of clients in HWS office, increasing business and productivity from them, with support and direction from the Senior Account Executive & Manager, Hilton Direct, in line with the overall Hilton Direct strategy. Develop strong relationships and partnerships with key accounts; enhance client awareness of key regions and hotels. Identify and qualify meeting needs of clients, presenting suitable solutions and proposals; convert business opportunities into business transactions. Act as communicator between accounts and hotels, sharing brand knowledge with clients and client knowledge with hotels. Document development of business opportunity within relevant systems and report them accordingly. Present Hilton Worldwide hotels in a professional manner towards negotiating partners in line with Hilton’s Values. Reach agreed goals and deliver incremental revenue for all Hilton Worldwide hotels. Assess actual performance compared to targets, with opportunity to use your selling skills to upsell. Enforce policies and procedures to improve overall operations and effectiveness. Ensure proposals and contracts presented negotiated with customers are checked/validated. Support accurate communication of sales promotions and information to relevant people. Coordinate any required administrative work in terms of reporting figures. Participate in industry events and represent Hilton Worldwide at trade fairs and workshops, agreed by the line manager. Update manuals and other department-related documents; support training for new team members. Adhere to measurements of ROI to ensure overall effectiveness. Comply with all policies, systems, and procedures as laid down by the Manager Hilton Direct. Direct Reports:
None What are we looking for? Specific job Knowledge, Skill & Ability • Effective collaborative skills to build positive relationships with internal and external stakeholders. • Sales-driven, motivated to achieve targets. • Ability to communicate at all levels. • Strong administrative and organizational focus to work in a highly structured way. • Persuading and influencing skills. • High level of verbal and written communication skills. • Willingness to develop and take responsibilities while working within a team but also self-dependent. • Good knowledge of market segments. • Understanding of competition and marketing strategies. • Able to manage conflict. • Good in interpreting and analyzing data. • Proficient in Microsoft Office applications. • Usage and knowledge of other Sales Systems, e.g., Salesforce. • Understanding of sales process; tools, measurements, and systems. Required Skills: • Previous experience working in a sales environment. Preferred Qualifications: • Education: BA/BS/Bachelor's Degree or experience in lieu of. What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service
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EUR015I9 Work Locations
Hilton - Regional Headquarters - Europe Maple Court, Central Park, Reeds Crescent Watford WD24 4QQ About Hilton Hilton is one of the largest and fastest growing hospitality companies in the world, with more than 5,100 properties with more than 838,000 rooms in 103 countries and territories. In the nearly 100 years since our founding, we have defined the hospitality industry and established a portfolio of 14 world-class brands, including our flagship Hilton Hotels & Resorts brand, which is the most recognized hotel brand in the world. We have more than 69 million members in our award–winning customer loyalty program, Hilton Honors. Position Statement: Hilton Direct UK&I is looking for an Account Executive to manage the meeting inquiries of a portfolio of clients selling Hilton Worldwide properties and destinations, working under the direction and guidance of the Senior Account Executive & Manager, Hilton Direct. The primary role of this position is to deliver an industry-leading service to your customers with a focus on developing relationships and increasing conversion. Position Summary: The Account Executive will manage meeting inquiries of an assigned portfolio of clients in HWS office, increasing business and productivity from them, with support and direction from the Senior Account Executive & Manager, Hilton Direct, in line with the overall Hilton Direct strategy. Develop strong relationships and partnerships with key accounts; enhance client awareness of key regions and hotels. Identify and qualify meeting needs of clients, presenting suitable solutions and proposals; convert business opportunities into business transactions. Act as communicator between accounts and hotels, sharing brand knowledge with clients and client knowledge with hotels. Document development of business opportunity within relevant systems and report them accordingly. Present Hilton Worldwide hotels in a professional manner towards negotiating partners in line with Hilton’s Values. Reach agreed goals and deliver incremental revenue for all Hilton Worldwide hotels. Assess actual performance compared to targets, with opportunity to use your selling skills to upsell. Enforce policies and procedures to improve overall operations and effectiveness. Ensure proposals and contracts presented negotiated with customers are checked/validated. Support accurate communication of sales promotions and information to relevant people. Coordinate any required administrative work in terms of reporting figures. Participate in industry events and represent Hilton Worldwide at trade fairs and workshops, agreed by the line manager. Update manuals and other department-related documents; support training for new team members. Adhere to measurements of ROI to ensure overall effectiveness. Comply with all policies, systems, and procedures as laid down by the Manager Hilton Direct. Direct Reports:
None What are we looking for? Specific job Knowledge, Skill & Ability • Effective collaborative skills to build positive relationships with internal and external stakeholders. • Sales-driven, motivated to achieve targets. • Ability to communicate at all levels. • Strong administrative and organizational focus to work in a highly structured way. • Persuading and influencing skills. • High level of verbal and written communication skills. • Willingness to develop and take responsibilities while working within a team but also self-dependent. • Good knowledge of market segments. • Understanding of competition and marketing strategies. • Able to manage conflict. • Good in interpreting and analyzing data. • Proficient in Microsoft Office applications. • Usage and knowledge of other Sales Systems, e.g., Salesforce. • Understanding of sales process; tools, measurements, and systems. Required Skills: • Previous experience working in a sales environment. Preferred Qualifications: • Education: BA/BS/Bachelor's Degree or experience in lieu of. What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service
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