SEND Casework Manager

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Full time
Location: London
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We have some exciting opportunities for you to join the Statutory School Age SEND (SSAS) team in Hertfordshire. The SSAS team has recently expanded with additional investment in staffing and a renewed focus on co-production with families and working closely with schools and professionals. We are seeking passionate people with a comprehensive knowledge of Special Educational Needs and Disabilities (SEND). As a SEND Casework Manager, you will straddle both strategic and operational management, acting as the operational lead for West Hertfordshire’s Statutory School Age SEND Reviews service. You will serve as a point of escalation for complex operational matters as well as complaints, maintaining an overview of reviews within your half of Hertfordshire with the support of both data and meetings with your team. With direct line management responsibility for your area's Team Leads (who in turn, each line manage a team of Education, Health and Care (EHC) Coordinators and Review Officers), you will provide leadership and guidance on SEND matters. You will work in partnership with the other SEND Casework Managers under the leadership of the Service Manager to collectively lead a service of 100+ staff, responsible for 9,000+ children and young people of Statutory School Age who have an EHC Plan. Additionally, other elements of the role include, but are not limited to: taking part in strategic meetings, chairing triage and casework surgeries to discuss your team's cases, undertaking periodic school visits, overseeing the transfer of children and young people from one phase of education to another (e.g. primary to secondary), and deputizing for the Service Manager in their absence. You will be a key operational decision maker within the SSAS Team. Essential: Experienced Manager of both people & strategy Experience of working in SEND Ability to motivate and support a team to deliver towards a shared vision Excellent stakeholder management skills Demonstrated experience of partnership working with people from a range of backgrounds Excellent knowledge of part 3 of the Children & Families Act 2014, the Equalities Act Understanding of the operational realities of delivering statutory SEND processes at scale Valid full UK driving licence and regular access to a car are required for this role.

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