Data Analyst – Customer

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Full time
Location: London
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Job offered by: Buscojobs
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Globally, energy markets are in transition to a net zero future and the entities within these markets are transforming their underlying business models to ensure that they stay relevant, sustainable and profitable. As one of Australia’s largest energy providers, we are proud of our purpose to lead and accelerate the clean energy transformation for all. About the Opportunity : The Advanced Analytics team is a part of the Data Analytics Customer Centre of Excellence within the Customer Product & Marketing team and is responsible for building, maintaining and uplifting analytics assets that are crucial to delivering insights and unlocking opportunities at both a strategic and operational level. Reporting into the Customer Data Science Leader, we have an exciting opportunity for a Data Analyst to leverage their commercial acumen, data handling, understanding of analytical frameworks, and presentation skills to deliver high quality insights & visualizations to commercial stakeholders. The role will see you partner with the Customer business unit to deliver on its overall strategy and provide an excellent opportunity to learn or improve your Python skills. This role will suit someone that can demonstrate that dashboards are only one tool of bringing data to life, strong storytelling skills and enjoys working closely with stakeholders. Responsibilities include : Leverage your technical skills to perform sophisticated distributional and statistical insights and analytics work to support business initiatives. Gather requirements from business stakeholders and translate them into informative dashboards. Ensure dashboard infrastructure and assets are maintained to meet stakeholder SLAs. Investigate and resolve any data quality issues that emerge from upstream data processing issues. Maintain a data dictionary of data assets to be used by both technical and non-technical stakeholders. About You : A recognised university degree in a statistical or technical domain (Mathematics, Econometrics, Data Science etc) or equivalent experience. 3-4 years experience, looking to broaden your skills and curiosity to learn. Strong collaboration, communication, presentation and storytelling skills. The ability to deliver technical information to non-technical audiences is a critical success factor. Strong proficiency in SQL; Python is advantageous. Strong proficiency in Visualisation Tools such as Tableau / Power BI. Experience with cloud platforms and building pipelines would be highly valued. Excellent analytical and problem-solving skills and the ability to work through ambiguous problems in a structured manner. How to Apply : If you’re ready to ‘light the way’ towards your next career move, click the 'Apply’ button to submit a confidential application. We offer : Discounts on your energy bills for you, your friends and family. Recharge and relax with two extra days of leave each year. We call them recharge days. Choose your own public holidays. Take them as they fall or on a day that is more convenient or culturally significant to you! We offer 20 weeks paid parental leave that’s completely gender equal. Balance Life and Work through our Energise program giving the freedom to choose when, where and how you work. State-of-the-art Melbourne office, stunning views only 3–4-minute walk from Southern Cross station. At Energy Australia, our purpose is to lead and accelerate the clean energy transformation. We are one of Australia's largest energy companies, providing energy for more than 1.6 million Australians. We're all about doing, not just dreaming; taking action to deliver better, more practical energy for all of us. Headquartered in Melbourne but with operations in NSW, SA and the Latrobe Valley, VIC we acknowledge the Aboriginal and Torres Strait Islander peoples as the traditional custodians of this country. We’re committed to providing an inclusive culture so all our people can bring their whole selves to work and have a sense of belonging. We are a workplace where everyone is welcome!

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