Commercial Manager – Southampton

Reporting directly to the Managing Director and working closely with the Operations Manager and NPD, the Commercial Manager is responsible for the effective, profitable and progressive commercial management of all retail accounts as well forming lasting relationships with customers and internal teams. Working with major retailers/ supermarkets, the commercial manager will handle all aspects of commercial accounts with the retail accounts. This will involve building on your existing relationships, maximising opportunities and also developing new relationships with major retail clients. The focus of this role is on the company’s consumer and products and adding value to the retailer range We are looking for: A commercially astute and entrepreneurial individual with a proven track record in developing and managing customer and internal relationships With a genuine desire to succeed, able to work effectively at all levels and disciplines within the business, whilst also adept at working alone and on own initiative. Confident, articulate, presentable, numerate with strong attention to detail. Key commercial role and contact for the business, representing the company with all customers. Maintenance and development of relationship with all customers, acting as the interface between the site and customer, coordinating the development and delivery of new products resulting in profitable sales Overall co-ordination of the sales and order process for the business, working closely with the NPD, Technical and Production teams to ensure customers expectations are met in full and regularly exceeded Working with finance, NPD and production to develop costings as necessary As the Commercial Manager your responsibilities will include: Develop and foster customer relations and existing business to create business growth opportunities. Management of the Procurement function Nurturing existing customer accounts to uncover incremental volume. Profiling and developing an in-depth knowledge of the customers and the profit opportunities. Solid understanding of different retailers, inclusive of retailer best practices, trends and sustainable objectives that will help shape future strategies. Working closely with the NPD team to develop new launches to a customer brief or specification. Developing new business in line with company’s strategic growth plan. Requirements: At least 5 years’ experience as a retail facing account manager. Proven experience with new customers and startup businesses Demonstrable examples of growing turnover via new and existing business A strong understanding of the buyer/seller relationship.

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