IT Programme Manager – Hospitality – £100,000 – London

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Full time
Location: London
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Job offered by: Ventula Consulting
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Category: IT & Technology
IT Programme Manager – Hospitality - £100,000 – London

IT Programme Manager – Hospitality - £100,000 – London

Leading hospitality client now requires an IT Programme Manager to manage multiple initiatives, driving strategic change across the business and enhancing overall customer experience/operations. This role will lead and deliver complex IT programmes, collaborating with an array of stakeholders and internal teams to drive innovation throughout the business. Key Responsibilities: Manage, deliver and lead programmes delivering value to the wider group. Establish robust governance structures, ensuring programme delivery aligns with time, cost and quality expectations. Implement risk, issue and dependency management to identify and mitigate issues across multiple projects. Collaborate with senior stakeholders to ensure programmes align with business objectives and KPI’s. Manage financial budgets and forecasts, ensuring these align with business goals. Drive continuous improvement ensuring programmes deliver tangible improvements in customer experience and operational efficiency. Key Requirements: Extensive programme management experience working on multi-site programmes/projects within the hospitality, retail or eCommerce sector. Expert in programme governance and modern delivery methodologies. Strong understanding of IT systems, infrastructure and customer facing digital solutions. Proven experience delivering change within an organisation. Excellent financial acumen, with the ability to manage multimillion pound budgets, forecasts in reference to business needs. Previous experience using tools such as JIRA, Confluence and MS project. Exceptional communication skills with the ability to manage stakeholders of all levels. This opportunity provides a base salary of up to £100,000 plus an excellent benefits package. In terms of office location, this role is hybrid with 4 days per week in our clients London office and the rest remote.

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