To manage the reception area of the hub to ensure effective brief interventions are facilitated by staff and Recovery Supporter Volunteers. To work with service users in attendance and manage day-to-day issues which arise in the reception area. To take the lead in managing complex behaviours in the reception and surrounding areas.
To signpost to local services and empower service users to build their community networks and recovery capital. To promote visible and contagious recovery in the reception areas of the hub. To ensure that the reception team works effectively in relation to Inclusion policies and procedures.
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