Job Summary
Sunderland Integrated Musculoskeletal Service (SIMS) are looking to recruit an Acting Clinical Outcomes Secretary to join their Secretarial support team within the Division of Community on a six-month fixed-term basis, a great opportunity for anyone wishing to develop their skills.
Who are SIMS?
SIMS are a multidisciplinary team of specialist Physiotherapists, GPs, and Consultants with expertise in Musculoskeletal conditions affecting mobility, function, and well-being. We work in partnership with patients and other health professionals on treatment goals that are centred on patient needs. We help our patients to improve flexibility, strength, balance, and mobility in order to obtain the best possible outcome, regain life independence, reduce pain, and maximise potential.
We accept referrals direct from GPs for anyone over the age of 16 years. We can provide full assessment, investigations, treatment, and rehabilitation. We are able to access Secondary care services such as Orthopaedics, Rheumatology, and Pain Management at any point in the pathway to ensure that the patient sees the right practitioner at the right time and place.
Main Duties of the Job
As Acting Clinical Outcome Secretary, you will be expected to deliver the full Clinic on the Day process for the Division of Community, as part of a team of General Medical Secretaries, including taking responsibility for: Clinic letter typed and given to the patient. Clinic letter uploaded into Medisec and copy sent to the GP as needed. Negotiating appointments with patients in clinic where appropriate. Booking appointments where appropriate. Negotiating Radiology investigation date/time and communicating to patient. Negotiating any diagnostic investigation date/time and communicating to patient. Validating the patient's pathway in real time. Completing all tasks (Cashing up) clinics in real time including booking out and outcomes. To liaise with the Personal Medical Secretary and/Scheduling Manager regarding the patient's pathway and appointments and any instructions/outcomes from the clinic.
Working Hours
The Post will work between the hours of 8.30am-5.00pm, Monday to Friday.
About Us
One Team One Trust - There are many reasons to work at our Trust. From our commitment to putting people first to our accessible services and award-winning teams. We have a passion for research, innovation, and tackling inequalities. We are committed to respect, fairness, and civility and promote a compassionate, caring, and positive culture / working environment.
We welcome all applications irrespective of people's race, disability, gender, sexual orientation, religion/belief, age, gender identity, marriage and civil partnership, pregnancy/maternity, and in particular those from under-represented groups. Looking after our workforce's health and wellbeing is a priority for STSFT. We also provide access to high-quality education, training, career progression, and support. Flexible working is supported via the Trust's Flexible Working Policy.
Job Description
Person Specification
Physical Skills
Essential Advanced keyboard skills. Must be able to meet travel requirements of role. Skills and Knowledge
Essential IT expertise. Communication skills. Organisational skills. Able to work under pressure. To meet deadlines and prioritise workload. Approachable. Flexible approach to work/willing to cover absences at short notice. Desirable Knowledge of medical terminology. Knowledge of data protection & IM&T Security. Knowledge of the role of the medical secretary. Qualifications
Essential Basic Numeracy & Literacy Skills to Level 1 or equivalent. English GCSE (or equivalent). NVQ Level 3/ RSA III Typewriting / Word processing or equivalent experience. Experience
Essential Working in a busy office environment. Communicating with people at all levels. IT systems, software packages. Desirable Previous NHS experience. Previous medical administration experience. Using Meditech/Emis system. Previous patient pathway experience. Employer Details
Employer Name
South Tyneside and Sunderland NHS Foundation Trust Address
Southwick Health Centre
The Green
Southwick
Sunderland
SR5 2LT
Employer's Website #J-18808-Ljbffr
Sunderland Integrated Musculoskeletal Service (SIMS) are looking to recruit an Acting Clinical Outcomes Secretary to join their Secretarial support team within the Division of Community on a six-month fixed-term basis, a great opportunity for anyone wishing to develop their skills.
Who are SIMS?
SIMS are a multidisciplinary team of specialist Physiotherapists, GPs, and Consultants with expertise in Musculoskeletal conditions affecting mobility, function, and well-being. We work in partnership with patients and other health professionals on treatment goals that are centred on patient needs. We help our patients to improve flexibility, strength, balance, and mobility in order to obtain the best possible outcome, regain life independence, reduce pain, and maximise potential.
We accept referrals direct from GPs for anyone over the age of 16 years. We can provide full assessment, investigations, treatment, and rehabilitation. We are able to access Secondary care services such as Orthopaedics, Rheumatology, and Pain Management at any point in the pathway to ensure that the patient sees the right practitioner at the right time and place.
Main Duties of the Job
As Acting Clinical Outcome Secretary, you will be expected to deliver the full Clinic on the Day process for the Division of Community, as part of a team of General Medical Secretaries, including taking responsibility for: Clinic letter typed and given to the patient. Clinic letter uploaded into Medisec and copy sent to the GP as needed. Negotiating appointments with patients in clinic where appropriate. Booking appointments where appropriate. Negotiating Radiology investigation date/time and communicating to patient. Negotiating any diagnostic investigation date/time and communicating to patient. Validating the patient's pathway in real time. Completing all tasks (Cashing up) clinics in real time including booking out and outcomes. To liaise with the Personal Medical Secretary and/Scheduling Manager regarding the patient's pathway and appointments and any instructions/outcomes from the clinic.
Working Hours
The Post will work between the hours of 8.30am-5.00pm, Monday to Friday.
About Us
One Team One Trust - There are many reasons to work at our Trust. From our commitment to putting people first to our accessible services and award-winning teams. We have a passion for research, innovation, and tackling inequalities. We are committed to respect, fairness, and civility and promote a compassionate, caring, and positive culture / working environment.
We welcome all applications irrespective of people's race, disability, gender, sexual orientation, religion/belief, age, gender identity, marriage and civil partnership, pregnancy/maternity, and in particular those from under-represented groups. Looking after our workforce's health and wellbeing is a priority for STSFT. We also provide access to high-quality education, training, career progression, and support. Flexible working is supported via the Trust's Flexible Working Policy.
Job Description
Person Specification
Physical Skills
Essential Advanced keyboard skills. Must be able to meet travel requirements of role. Skills and Knowledge
Essential IT expertise. Communication skills. Organisational skills. Able to work under pressure. To meet deadlines and prioritise workload. Approachable. Flexible approach to work/willing to cover absences at short notice. Desirable Knowledge of medical terminology. Knowledge of data protection & IM&T Security. Knowledge of the role of the medical secretary. Qualifications
Essential Basic Numeracy & Literacy Skills to Level 1 or equivalent. English GCSE (or equivalent). NVQ Level 3/ RSA III Typewriting / Word processing or equivalent experience. Experience
Essential Working in a busy office environment. Communicating with people at all levels. IT systems, software packages. Desirable Previous NHS experience. Previous medical administration experience. Using Meditech/Emis system. Previous patient pathway experience. Employer Details
Employer Name
South Tyneside and Sunderland NHS Foundation Trust Address
Southwick Health Centre
The Green
Southwick
Sunderland
SR5 2LT
Employer's Website #J-18808-Ljbffr
