IT Technician (2nd Line)
Birmingham Onsite Salary: GBP28,000-GBP30,000 + Benefits The Company
I am currently working with an Education MSP in Birmingham who are looking for an IT Technician (2nd Line Support) to join their growing team. This company is offering an excellent opportunity for professional growth and development with the ability to get hands-on with new Technologies and complex Configurations. They are looking for someone highly motivated, confident, enthusiastic about taking on new challenges and has the willingness to learn. There are further opportunities to go into Infrastructure and Senior Support with regular technology training sessions! Benefits
Annual Leave 20 days + bank holidays Company Pension scheme Training and Development Opportunities from the first day Company socials Employee Assistance Programme Private Healthcare Free Onsite Parking The Role/Responsibilities
Provide 2nd Line Support to the user base, including troubleshooting software, hardware, and business applications Ability to work to SLAs and in an efficient manner Support with IT Projects & Migrations for a variety of Clients Assist with PC builds and Setting up Phones/Tablets Manage the backups, database and software Roll out new Software and Applications Experience/Education needed
Previous IT Support Experience (Telephone/Email/Face-to-Face Support) Office 365 Experience and Management Proficient with Windows 10/11 & Intune (Or other MDM) Hardware Setups Laptops, PCs, Macs and Mobiles for End Users Basic Networking Knowledge (DNS/DHCP) Experience with Active Directory & Group Policies Excellent communication skills and team player Be decisive and have the passion to problem-solve IT Certifications are an Added Bonus (CompTIA, MCP, etc) If this opportunity looks like something you could be interested in and would like to find out more, please apply with an up-to-date CV. Must be eligible or already be Enhanced DBS.
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Birmingham Onsite Salary: GBP28,000-GBP30,000 + Benefits The Company
I am currently working with an Education MSP in Birmingham who are looking for an IT Technician (2nd Line Support) to join their growing team. This company is offering an excellent opportunity for professional growth and development with the ability to get hands-on with new Technologies and complex Configurations. They are looking for someone highly motivated, confident, enthusiastic about taking on new challenges and has the willingness to learn. There are further opportunities to go into Infrastructure and Senior Support with regular technology training sessions! Benefits
Annual Leave 20 days + bank holidays Company Pension scheme Training and Development Opportunities from the first day Company socials Employee Assistance Programme Private Healthcare Free Onsite Parking The Role/Responsibilities
Provide 2nd Line Support to the user base, including troubleshooting software, hardware, and business applications Ability to work to SLAs and in an efficient manner Support with IT Projects & Migrations for a variety of Clients Assist with PC builds and Setting up Phones/Tablets Manage the backups, database and software Roll out new Software and Applications Experience/Education needed
Previous IT Support Experience (Telephone/Email/Face-to-Face Support) Office 365 Experience and Management Proficient with Windows 10/11 & Intune (Or other MDM) Hardware Setups Laptops, PCs, Macs and Mobiles for End Users Basic Networking Knowledge (DNS/DHCP) Experience with Active Directory & Group Policies Excellent communication skills and team player Be decisive and have the passion to problem-solve IT Certifications are an Added Bonus (CompTIA, MCP, etc) If this opportunity looks like something you could be interested in and would like to find out more, please apply with an up-to-date CV. Must be eligible or already be Enhanced DBS.
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