Job Title: DV Cleared High Touch Engineer
We are looking for a highly skilled DV Cleared High Touch Engineer to join the growing team for one of our clients. This role involves working in a hybrid setup, with a minimum expectation of 3 days onsite in Hampshire, which may reduce as the team grows. The primary focus is on providing network-level problem resolution, troubleshooting, and resolving customer network problems across a broad range of technologies. The ideal candidate should possess active DV Clearance and have extensive experience in Cisco networking, Routers and Switches, unified communications, data centres, and network engineering.
Responsibilities
Act as a technical focal point for network problem resolution. Troubleshoot and resolve customer network problems across a broad range of technologies. Provide network-level problem resolution, including troubleshooting on the entire network for complex and critical issues. Collaborate with High Touch Operations Manager (HTOM) to diagnose issues, keep customers informed, and manage issue resolution. Attempt to fix network issues remotely and escalate to the specialist team if necessary. Essential Skills
Active DV Clearance Experience with Cisco networking Proficiency in working with Routers and Switches Knowledge of unified communications Experience in data centre technologies Strong network engineering skills Security expertise Additional Skills & Qualifications
Ability to work effectively in a team Strong problem-solving skills Excellent communication skills Ability to work in a hybrid setup Why Work Here?
You will be working for a global Business and Technology Services organisation that will be offering a unique opportunity to be part of a dynamic and innovative environment that supports a number of end customers. You will have the chance to work with cutting-edge technologies and be involved in critical network problem resolutions, which can significantly impact business operations. Additionally, the role provides a collaborative and supportive work culture that values professional growth and development. Work Environment
The role is hybrid, requiring 3 days onsite at the secure facility, which may reduce as the team expands. The work environment is collaborative, with opportunities to engage with a specialised team for complex network issues. The dress code is business casual, and the role requires active DV Clearance. Location
Farnborough, UK
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Act as a technical focal point for network problem resolution. Troubleshoot and resolve customer network problems across a broad range of technologies. Provide network-level problem resolution, including troubleshooting on the entire network for complex and critical issues. Collaborate with High Touch Operations Manager (HTOM) to diagnose issues, keep customers informed, and manage issue resolution. Attempt to fix network issues remotely and escalate to the specialist team if necessary. Essential Skills
Active DV Clearance Experience with Cisco networking Proficiency in working with Routers and Switches Knowledge of unified communications Experience in data centre technologies Strong network engineering skills Security expertise Additional Skills & Qualifications
Ability to work effectively in a team Strong problem-solving skills Excellent communication skills Ability to work in a hybrid setup Why Work Here?
You will be working for a global Business and Technology Services organisation that will be offering a unique opportunity to be part of a dynamic and innovative environment that supports a number of end customers. You will have the chance to work with cutting-edge technologies and be involved in critical network problem resolutions, which can significantly impact business operations. Additionally, the role provides a collaborative and supportive work culture that values professional growth and development. Work Environment
The role is hybrid, requiring 3 days onsite at the secure facility, which may reduce as the team expands. The work environment is collaborative, with opportunities to engage with a specialised team for complex network issues. The dress code is business casual, and the role requires active DV Clearance. Location
Farnborough, UK
#J-18808-Ljbffr
Industry:
IT Services and IT Consulting
Specialties:
IT Services, IT Talent Management Expertise, Staffing Services, Digital Services
Employees:
10,001+
Annual Revenue:
$8b
Founded:
1983
Address:
Western Road, Maxis 2, Bracknell, Berkshire, GB, RG12 1RT
We’re TEKsystems. We accelerate business transformation by solving complex technology, business and talent challenges—across the globe. We partner with 80% of the Fortune 500 to create solutions that enable them to capitalize on change. TEKsystems is an Allegis Group company.
