IGT (NYSE:IGT) is a global leader in gaming. We deliver entertaining and responsible gaming experiences for players across all channels and regulated segments, from Lotteries and Gaming Machines to Sports Betting and Digital. Leveraging a wealth of compelling content, substantial investment in innovation, player insights, operational expertise, and leading-edge technology, our solutions deliver unrivaled gaming experiences that engage players and drive growth. IGT has approximately 10,500 employees.
As a Technical Writer at Play Digital, your primary role involves creating, organizing, and maintaining comprehensive documentation related to Play Digital products. You will work closely with cross-functional teams to ensure all product information, including user guides, online help systems, and technical specifications, are accurate, clear, and accessible.
What You’ll Do
Develop, write, and edit various types of documentation such as user guides, online help, and product specifications for Play Digital products. Ensure that all documentation accurately reflects product updates and enhancements. Regularly update and maintain documentation to ensure accuracy and usability for internal and external stakeholders. Collaborate with product managers, developers, compliance and other stakeholders to document new procedures, features, and product enhancements. Analyze existing documentation to identify gaps and improvements, ensuring end-user documentation is clear and comprehensive. Enhance and curate the internal knowledge base to support effective information sharing across teams. Conduct interviews and gather information from various stakeholders to enrich documentation clarity and detail. Provide clerical and administrative support needed to streamline documentation processes. About You
Excellent written and verbal communication skills with the ability to convey complex information clearly. Strong analytical skills and attention to detail. Proven ability to work effectively in a team-oriented environment while maintaining independence. Proficiency in using content management systems, documentation, and knowledge base tools. Ability to quickly grasp complex technical concepts and make them easily understandable. Experience working in software development or gaming industries is advantageous. What We’d Prefer
A bachelor’s degree in English, Technical Writing, Communications, or related field. Experience with design or documentation tools. Basic HTML and CSS experience. Math background helpful. Diversity, Equity and Inclusion
We believe that a team of unique individuals creates a dynamic, modern and fun work environment. IGT PlayDigital recognizes and celebrates differences between team members. Benefits and Culture
Vibrant and stimulating work environment within Class-A office space. Opportunity to learn and further improve your skills. Opportunity to develop a career within a stable environment. Full-time/permanent employment and competitive salary. Private health insurance for you and your family. Flexible working hours including work from home and from office. IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, and to creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged. IGT is an equal opportunity employer.
#J-18808-Ljbffr
Develop, write, and edit various types of documentation such as user guides, online help, and product specifications for Play Digital products. Ensure that all documentation accurately reflects product updates and enhancements. Regularly update and maintain documentation to ensure accuracy and usability for internal and external stakeholders. Collaborate with product managers, developers, compliance and other stakeholders to document new procedures, features, and product enhancements. Analyze existing documentation to identify gaps and improvements, ensuring end-user documentation is clear and comprehensive. Enhance and curate the internal knowledge base to support effective information sharing across teams. Conduct interviews and gather information from various stakeholders to enrich documentation clarity and detail. Provide clerical and administrative support needed to streamline documentation processes. About You
Excellent written and verbal communication skills with the ability to convey complex information clearly. Strong analytical skills and attention to detail. Proven ability to work effectively in a team-oriented environment while maintaining independence. Proficiency in using content management systems, documentation, and knowledge base tools. Ability to quickly grasp complex technical concepts and make them easily understandable. Experience working in software development or gaming industries is advantageous. What We’d Prefer
A bachelor’s degree in English, Technical Writing, Communications, or related field. Experience with design or documentation tools. Basic HTML and CSS experience. Math background helpful. Diversity, Equity and Inclusion
We believe that a team of unique individuals creates a dynamic, modern and fun work environment. IGT PlayDigital recognizes and celebrates differences between team members. Benefits and Culture
Vibrant and stimulating work environment within Class-A office space. Opportunity to learn and further improve your skills. Opportunity to develop a career within a stable environment. Full-time/permanent employment and competitive salary. Private health insurance for you and your family. Flexible working hours including work from home and from office. IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, and to creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged. IGT is an equal opportunity employer.
#J-18808-Ljbffr
