Kody, a rapidly growing fintech company specialising in online payments and financial services for businesses, is seeking an IT & Office Manager to join our team.
We are looking for a proactive and organised individual to manage our IT systems and ensure the smooth running of our office. This role is essential for maintaining a productive and efficient work environment. You will be responsible for managing our IT infrastructure, overseeing office operations, and contributing to employee satisfaction through various initiatives.
IT Systems Management:
Manage and configure essential IT systems, including Google Workspace, 1Password, and Slack. Oversee user account management, ensuring security protocols are followed. Provide basic technical support to employees and troubleshoot IT issues. Implement new software solutions to improve workflows and efficiency. Ensure adherence to security best practices. Research and implement initiatives to improve internal communications and operational efficiency, such as VoIP. Office Management:
Manage office equipment, including laptops, phones, and peripherals. Assist with general HR duties including contract creation, onboarding, off-boarding and planning events. Oversee the ordering and distribution of office supplies. Manage relationships with vendors and service providers. Ensure the office is well maintained and presentable. Open and close the office daily. Receive deliveries and manage incoming and outgoing mail. Assist with onboarding new employees, including setting up equipment and systems access. Manage staff gifting initiatives to enhance employee engagement. Contribute to the development and implementation of initiatives to improve office life and employee interaction. Qualifications:
Proficient in speaking English (and Cantonese is a bonus). 1-2 years of experience in IT support, systems management, logistics, or operations roles, preferably in a startup environment. Proficiency in managing IT systems like Google Workspace, 1Password and Slack. Strong problem-solving skills and keen attention to detail in managing IT systems, office logistics and gifting initiatives. Excellent communication skills for effective engagement with internal teams, vendors and service providers. Experience with account creation, management and basic troubleshooting for common IT platforms. Ability to multitask and thrive in a fast-paced environment with shifting priorities. Willingness to learn and grow in both IT systems and logistics domains. Proactivity and a willingness to take initiative. Benefits:
Comprehensive Health Insurance (Dental and Medical). Access to £1000 (HKD$10,000) per year for Learning and Development. Monthly cost-of-living allowance. £200 (HKD$2,000) ‘Get Comfy’ allowance for items to enhance your work area. Competitive salary and benefits package. Be part of a forward-thinking, innovative fintech team. Opportunities for career growth in both customer operations and office management. A collaborative, inclusive environment where your contributions are recognised and valued.
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Manage and configure essential IT systems, including Google Workspace, 1Password, and Slack. Oversee user account management, ensuring security protocols are followed. Provide basic technical support to employees and troubleshoot IT issues. Implement new software solutions to improve workflows and efficiency. Ensure adherence to security best practices. Research and implement initiatives to improve internal communications and operational efficiency, such as VoIP. Office Management:
Manage office equipment, including laptops, phones, and peripherals. Assist with general HR duties including contract creation, onboarding, off-boarding and planning events. Oversee the ordering and distribution of office supplies. Manage relationships with vendors and service providers. Ensure the office is well maintained and presentable. Open and close the office daily. Receive deliveries and manage incoming and outgoing mail. Assist with onboarding new employees, including setting up equipment and systems access. Manage staff gifting initiatives to enhance employee engagement. Contribute to the development and implementation of initiatives to improve office life and employee interaction. Qualifications:
Proficient in speaking English (and Cantonese is a bonus). 1-2 years of experience in IT support, systems management, logistics, or operations roles, preferably in a startup environment. Proficiency in managing IT systems like Google Workspace, 1Password and Slack. Strong problem-solving skills and keen attention to detail in managing IT systems, office logistics and gifting initiatives. Excellent communication skills for effective engagement with internal teams, vendors and service providers. Experience with account creation, management and basic troubleshooting for common IT platforms. Ability to multitask and thrive in a fast-paced environment with shifting priorities. Willingness to learn and grow in both IT systems and logistics domains. Proactivity and a willingness to take initiative. Benefits:
Comprehensive Health Insurance (Dental and Medical). Access to £1000 (HKD$10,000) per year for Learning and Development. Monthly cost-of-living allowance. £200 (HKD$2,000) ‘Get Comfy’ allowance for items to enhance your work area. Competitive salary and benefits package. Be part of a forward-thinking, innovative fintech team. Opportunities for career growth in both customer operations and office management. A collaborative, inclusive environment where your contributions are recognised and valued.
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