Joining an established administration team, the post holder will provide comprehensive, professional and effective administrative support. The post holder must display a considerable degree of initiative, possess good judgement and maintain a calm, friendly and efficient manner when dealing with staff, service users, colleagues and visitors.
The post holder will be required to work independently using initiative, and applying a high degree of confidentiality to all of their work, whilst ensuring clear communication with all services, teams and colleagues.
Applicants will have previous administrative experience, including excellent typing skills including audio typing and working in a healthcare setting; experience of using IT systems like SystmOne or relevant IT Skills and be able to work on their initiative with minimal supervision.
Main duties of the job
Providing comprehensive administrative support for clinicians and medical staff, including taking minutes of meetings and updating agendas/actions logs. Specialist knowledge of a clinical service area or range of services supported by the Administration Support Team. Answering queries, progress chasing, task-related problem solving and resolving issues for clinical/medical staff or patients and providing non-clinical advice or information to others. Data inputting into clinical and administrative systems and ensuring data quality/accuracy. Use of SystmOne. Producing standard reports from databases. Audio Typing. About us
Provide is a Community Interest Company (social enterprise). We deliver a broad range of health and social care services in the community, and are committed to making sure that they are safe, responsive and of high quality. Provide is owned by its employees and has primarily social objectives. Any profits we make are reinvested into the local community or back into delivering services. We work from a variety of community settings, such as community hospitals, community clinics, schools, nursing homes and primary care settings, as well as within people's homes to provide more than 40 services to children, families and adults across Essex, Dorset, East Anglia and the North of England. A highly respected, award winning health and social care provider. We expect our staff to demonstrate and uphold our values at all times: Vision:
Transforming Lives Values:
Care, Innovation and Compassion Mission:
An ambitious, employee-owned social enterprise, growing in size and influence. We transform lives by treating, caring and educating people. Provide is an equal opportunity employer committed to building a team that represents a variety of backgrounds, perspectives and skills, proud to have LGBT+, Ethnic Minority and Men's Networks. We welcome applicants from underrepresented groups. If you have the skills and experience for the job, please apply regardless of your background. Job responsibilities
Providing comprehensive administrative support for clinicians and medical staff. Generic office based duties including post in/out, photocopying, and scanning. Specialist knowledge of a clinical service area or range of services supported by the Administration Support Team. Answering queries, progress chasing, task-related problem solving and resolving issues for clinical/medical staff or patients and providing non-clinical advice or information to others. Producing clinical letters/reports for patients and GPs. Data inputting into clinical and administrative systems and ensuring data quality/accuracy. Use of SystmOne and Microsoft Office. Producing standard reports from databases. Responsible for following standard processes/procedures and contributing to service development through making suggestions at team meetings. Responsible for ensuring sufficient levels of stationery and stock available within clinical areas and reporting to Team Leader. Establishing effective relationships with external contacts and partnership agencies and ensuring Provide is represented as an outstanding organisation. Providing cover for others within the Administration Support Team, including ad hoc requests to cover reception desks. Audio typing. Any other tasks as required that are commensurate with the role as delegated by Team Leader. Person Specification
Work Related
3 years administrative experience. 2 years administrative experience. Qualifications
NVQ or equivalent. Training in Microsoft Office to intermediate level. Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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Providing comprehensive administrative support for clinicians and medical staff, including taking minutes of meetings and updating agendas/actions logs. Specialist knowledge of a clinical service area or range of services supported by the Administration Support Team. Answering queries, progress chasing, task-related problem solving and resolving issues for clinical/medical staff or patients and providing non-clinical advice or information to others. Data inputting into clinical and administrative systems and ensuring data quality/accuracy. Use of SystmOne. Producing standard reports from databases. Audio Typing. About us
Provide is a Community Interest Company (social enterprise). We deliver a broad range of health and social care services in the community, and are committed to making sure that they are safe, responsive and of high quality. Provide is owned by its employees and has primarily social objectives. Any profits we make are reinvested into the local community or back into delivering services. We work from a variety of community settings, such as community hospitals, community clinics, schools, nursing homes and primary care settings, as well as within people's homes to provide more than 40 services to children, families and adults across Essex, Dorset, East Anglia and the North of England. A highly respected, award winning health and social care provider. We expect our staff to demonstrate and uphold our values at all times: Vision:
Transforming Lives Values:
Care, Innovation and Compassion Mission:
An ambitious, employee-owned social enterprise, growing in size and influence. We transform lives by treating, caring and educating people. Provide is an equal opportunity employer committed to building a team that represents a variety of backgrounds, perspectives and skills, proud to have LGBT+, Ethnic Minority and Men's Networks. We welcome applicants from underrepresented groups. If you have the skills and experience for the job, please apply regardless of your background. Job responsibilities
Providing comprehensive administrative support for clinicians and medical staff. Generic office based duties including post in/out, photocopying, and scanning. Specialist knowledge of a clinical service area or range of services supported by the Administration Support Team. Answering queries, progress chasing, task-related problem solving and resolving issues for clinical/medical staff or patients and providing non-clinical advice or information to others. Producing clinical letters/reports for patients and GPs. Data inputting into clinical and administrative systems and ensuring data quality/accuracy. Use of SystmOne and Microsoft Office. Producing standard reports from databases. Responsible for following standard processes/procedures and contributing to service development through making suggestions at team meetings. Responsible for ensuring sufficient levels of stationery and stock available within clinical areas and reporting to Team Leader. Establishing effective relationships with external contacts and partnership agencies and ensuring Provide is represented as an outstanding organisation. Providing cover for others within the Administration Support Team, including ad hoc requests to cover reception desks. Audio typing. Any other tasks as required that are commensurate with the role as delegated by Team Leader. Person Specification
Work Related
3 years administrative experience. 2 years administrative experience. Qualifications
NVQ or equivalent. Training in Microsoft Office to intermediate level. Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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