General Manager
BACKGROUND Glendale Countryside, the 'green services' division of Alston Investments Ltd, has revenues of circa £70 million and operates throughout the UK. Glendale's activities include grounds management, arboriculture, landscaping, estate management, vegetation control, woodland management, supply and relocation of plants and semi-mature trees, winter services, and the management of sports facilities. At the forefront of green service provision across the UK since 1989, Glendale offers innovative solutions for the total management and maintenance of the green environment. For more information visit
www.glendale-services.co.uk . STRUCTURE The General Manager has overall responsibility for circa 30 staff including Assistant Manager, Team Leaders, and Operatives. THE ROLE As a General Manager, you will report into the Regional Director. The General Manager will be a critical thinker, a leader with the ability to build relationships with stakeholders and take the initiative to continually improve operational activity within their contract. The role will focus on operational efficiency, team organisation, minimising costs, and ensuring excellent quality across the portfolio of sites and services offered. Key responsibilities of the role are: Contribute fully to the effective planning and delivery of the operational teams within the contract area. Participate and innovate in securing the long-term future of the contract region. Maintain and build relations with existing clients through regular client meetings, recording outcomes and actions. Provide the day-to-day leadership required to meet local and national objectives. Direct the operational activity of the business to meet requirements as set by the Managing Director. Maintain a sound organisational structure, assisting in the recruiting, training, and motivating staff within the operating area as required. Monitor the performance of the business through agreed reporting procedures. Safeguard the company's image and credibility. Take responsibility for QHSE, ensuring operational teams and systems are maintained to the BS EN 45001 standard and actively participate in the maintenance and improvement of the overall company QHSE culture. Monitor the contract's financial and reporting procedures, and assist the Regional Director in the setting of budgets. Ensure the maintenance of quality standards, particularly the application of the company's Quality Management systems for ISO9001, ISO4001, and ISO45001. The successful candidate will have a demonstrable track record as a manager of large grounds maintenance contracts with operational awareness in the support services sector with at least 5 years of experience. Qualifications A nationally recognised academic arboriculture/horticultural/construction qualification. NEBOSH (or willingness to complete). A full, clean driving licence is an essential requirement for this role. Personal Characteristics Ambition High energy levels Strong leadership skills Sound business acumen Commercially minded Relationship building & team building skills Good presentation & IT skills Strong negotiating skills Vitality and resilience under pressure Numerically confident and competent Able to produce professional written reports Strong in planning and time management The ability to champion QHSE compliance and continuous improvement A clear identification with the requirements of Glendale customers Living, or committed to living, within 45 mins drive of Reeves Street, Bloxwich, Walsall.
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BACKGROUND Glendale Countryside, the 'green services' division of Alston Investments Ltd, has revenues of circa £70 million and operates throughout the UK. Glendale's activities include grounds management, arboriculture, landscaping, estate management, vegetation control, woodland management, supply and relocation of plants and semi-mature trees, winter services, and the management of sports facilities. At the forefront of green service provision across the UK since 1989, Glendale offers innovative solutions for the total management and maintenance of the green environment. For more information visit
www.glendale-services.co.uk . STRUCTURE The General Manager has overall responsibility for circa 30 staff including Assistant Manager, Team Leaders, and Operatives. THE ROLE As a General Manager, you will report into the Regional Director. The General Manager will be a critical thinker, a leader with the ability to build relationships with stakeholders and take the initiative to continually improve operational activity within their contract. The role will focus on operational efficiency, team organisation, minimising costs, and ensuring excellent quality across the portfolio of sites and services offered. Key responsibilities of the role are: Contribute fully to the effective planning and delivery of the operational teams within the contract area. Participate and innovate in securing the long-term future of the contract region. Maintain and build relations with existing clients through regular client meetings, recording outcomes and actions. Provide the day-to-day leadership required to meet local and national objectives. Direct the operational activity of the business to meet requirements as set by the Managing Director. Maintain a sound organisational structure, assisting in the recruiting, training, and motivating staff within the operating area as required. Monitor the performance of the business through agreed reporting procedures. Safeguard the company's image and credibility. Take responsibility for QHSE, ensuring operational teams and systems are maintained to the BS EN 45001 standard and actively participate in the maintenance and improvement of the overall company QHSE culture. Monitor the contract's financial and reporting procedures, and assist the Regional Director in the setting of budgets. Ensure the maintenance of quality standards, particularly the application of the company's Quality Management systems for ISO9001, ISO4001, and ISO45001. The successful candidate will have a demonstrable track record as a manager of large grounds maintenance contracts with operational awareness in the support services sector with at least 5 years of experience. Qualifications A nationally recognised academic arboriculture/horticultural/construction qualification. NEBOSH (or willingness to complete). A full, clean driving licence is an essential requirement for this role. Personal Characteristics Ambition High energy levels Strong leadership skills Sound business acumen Commercially minded Relationship building & team building skills Good presentation & IT skills Strong negotiating skills Vitality and resilience under pressure Numerically confident and competent Able to produce professional written reports Strong in planning and time management The ability to champion QHSE compliance and continuous improvement A clear identification with the requirements of Glendale customers Living, or committed to living, within 45 mins drive of Reeves Street, Bloxwich, Walsall.
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