Our client, a leading business in the Technology sector, is seeking a
1st Line Engineer
to join their team on a full-time, permanent basis.
Due to growth, this leading MSP is seeking a 1st Line Engineer to join their team, where you will be required to work closely with the Help Desk team, supporting a mixture of day-to-day tickets from clients along with supporting on project work from time to time.
This is the ideal role either for someone with a minimum of 1 year's experience in an IT role, or a recent IT Graduate.
Due to the location of the office, candidates will be required to have access to their own vehicle and a valid driving license.
Key Responsibilities:
Be the first point of contact for clients with technical support needs and requests. Work towards SLAs, ensuring a high level of service is maintained at all times. Continue to learn and enhance your technical knowledge, learning from those around you. Attend client sites when required. Provide a high level of technical support. Maintain clear and concise communication with clients at all times.
Key Experience:
A minimum of 1 year's experience in an IT-related role, or a recent IT Graduate. Confident liaising with colleagues and clients of all levels. Excellent grammar and communication. Windows Server. Windows Desktop. Office 365 Administration. Basic networking understanding (DNS, DHCP). Active Directory experience.
This is an excellent opportunity for a 1st Line Engineer to join a thriving business who are leaders within their field.
As a 1st Line Engineer, you will be working with a team of knowledgeable and experienced engineers whilst gaining the opportunity to learn from those around you, providing remote support and on-site project work as well.
CVs are being reviewed, so please apply now for immediate consideration.
#J-18808-Ljbffr
1st Line Engineer
to join their team on a full-time, permanent basis.
Due to growth, this leading MSP is seeking a 1st Line Engineer to join their team, where you will be required to work closely with the Help Desk team, supporting a mixture of day-to-day tickets from clients along with supporting on project work from time to time.
This is the ideal role either for someone with a minimum of 1 year's experience in an IT role, or a recent IT Graduate.
Due to the location of the office, candidates will be required to have access to their own vehicle and a valid driving license.
Key Responsibilities:
Be the first point of contact for clients with technical support needs and requests. Work towards SLAs, ensuring a high level of service is maintained at all times. Continue to learn and enhance your technical knowledge, learning from those around you. Attend client sites when required. Provide a high level of technical support. Maintain clear and concise communication with clients at all times.
Key Experience:
A minimum of 1 year's experience in an IT-related role, or a recent IT Graduate. Confident liaising with colleagues and clients of all levels. Excellent grammar and communication. Windows Server. Windows Desktop. Office 365 Administration. Basic networking understanding (DNS, DHCP). Active Directory experience.
This is an excellent opportunity for a 1st Line Engineer to join a thriving business who are leaders within their field.
As a 1st Line Engineer, you will be working with a team of knowledgeable and experienced engineers whilst gaining the opportunity to learn from those around you, providing remote support and on-site project work as well.
CVs are being reviewed, so please apply now for immediate consideration.
#J-18808-Ljbffr
