Band 3
Job overview
To provide direct supervision and organisation of the domestic team. To arrange cover for absences and unforeseen instances and facilitate any adjustment of work schedules in light of daily requirements to meet service needs to obtain acceptable standards of cleaning. To ensure all staff in the team are working to Trust policies and are correctly instructed and trained in the use of operating methods, equipment and techniques required to provide a safe environment. Responsible for the day to day domestic service within a specified shift time and allocated zone. Main duties of the job
Ensuring the rotas are covered. Allocation of work to Domestic assistants. Liaise with management to ensure there is a continuation of service in the event of major staff shortages. Prioritize urgent requests. Authorize overtime within the allocated budget. Training of staff in basic job skills under the direction of Management. Training of health and safety, including cascade training and the monthly toolbox training. Ensuring that the staff are compliant with the mandatory training including COSHH. Making arrangements for staff to attend training. Carry out staff appraisals. Cooperate on matters of health and safety and ensure that all staff comply with current Health and safety practices. Identify and resolve staff performance problems. Highlight issues with management. Maintaining Trust standards of hygiene at all times, including personal cleanliness, working practices. Handling customer complaints in conjunction with Management. Person specification
Qualifications
NVQ Level 3 in leadership (or equivalent) Experience
Previous cleaning experience at a supervisory level Previous experience of cleaning within a healthcare environment Knowledge
An understanding of C.O.S.H.H. regulations Health and safety basic knowledge An understanding of the operating of cleaning machinery Skills
Basic data inputting either manually or using a computer/tablet Basic numeracy and literacy skills Ability to work as part of a team Other
Prepared to study for NVQ level 3 in leadership Ability and willingness to undertake further training as necessary Please ensure you check the email account (including junk/spam boxes) from which you apply regularly as we will use this to contact you regarding your application. Only those applicants who demonstrate clearly how they meet our person specification will be shortlisted for interview. The Trust is committed to promoting a healthy work-life balance and achieve fair, equitable and consistent practice. We welcome flexible working requests and will consider a variety of flexible working arrangements from day one of your employment. The Trust is committed to promoting equality and diversity; we value the contribution of individual talent, skills, knowledge and experience and aim for a workforce demography representative of the local community.
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