Warranty Director

·
Full time
Location: Tavistock
·
Job offered by: Octane Recruitment
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Job Advertisement: Warranty Director

Location:

Hinckley Salary:

£50,000 - £60,000 basic, plus bonus and company car Hours:

Monday to Friday days We are seeking an experienced

Director of Warranties

to join our client's dynamic team. This is a key leadership role responsible for driving cost control, improving operational efficiencies, and ensuring legal and consumer rights compliance within our warranty operations. Key Responsibilities

Cost Control:

Oversee and manage warranty spend, goodwill costs, consumer rights-related costs, and legal expenditures. Repair Network Management:

Optimise repair networks, negotiate competitive rates, and identify savings opportunities. Warranty Operations:

Collaborate with warranty providers to ensure effective service delivery and cost efficiency. Aftersales Support:

Leverage aftersales expertise to manage costings and improve operational processes. Consumer Rights Compliance:

Ensure all warranty operations align with the Consumer Rights Act and other relevant regulations. About You

We’re looking for a highly experienced and motivated professional who meets the following criteria: Experience:

Proven track record at a senior or director level. Warranty company experience is highly desirable. Solid background in aftersales management with a focus on cost control.

Knowledge:

Strong understanding of technical and mechanical operations. Comprehensive knowledge of the Consumer Rights Act and legal frameworks.

Skills:

Excellent leadership and negotiation abilities. Analytical mindset with a focus on driving savings and efficiencies. Strong communication skills to liaise effectively with internal teams, repair networks, and warranty companies.

What We Offer

Competitive basic salary of £50,000 - £60,000. Generous performance-based bonus scheme. Company car as part of the package.

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