About the Role
This role supports sustainable water reuse by ensuring systems are well-maintained, operational, and deliver client value. As a Field Service Engineer, you'll work independently on-site across the UK, from Aberdeen to the South Coast, your role will be the service and maintenance of rainwater systems, pumps, control panels, valves etc. Responsibilities
Maintenance & Repair:
Perform preventive maintenance and repairs on rainwater harvesting systems, including filters, pumps, electrical controls, and UV filtration. Quality Assurance:
Follow health, safety, and operational protocols; meet KPIs for service quality, timeliness, and customer satisfaction. Customer Interaction:
Deliver excellent customer service, provide site updates, and create detailed reports. Administration:
Record activities in the CRM, complete site reports and health/safety documentation accurately and on time. Technical Support & Training:
Support new engineers and assist the office team with technical inquiries. Requirements
NVQ Level 3 in Electrical Discipline:
Essential for this role - all backgrounds considered. Driver's License:
Must have a full UK driving license. Travel & Lodging:
Willingness to travel across the UK and lodge out up to 3 nights per week. Office / Dept Attendance:
Required to attend the office in Nottingham, Manchester, Milton Keynes, or Coventry once a week, or once a fortnight if suitable. Package
£16.22/hr for Level 3 engineers (electrical). All travel expenses and daily food budget covered. Company van, laptop, phone, pension. Opportunity to purchase 5 additional holiday days. Opportunities for overtime, annual bonus, and career progression. Fully funded training in Confined Space Access, First Aid, Working at Height, Manual Handling, and CSCS.
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