Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.
Main duties of the job
Coordinate Cardiology Waiting lists, bookings and admissions of patients in line with the principles of the Trust and ensure the Trust's Elective Access policy is applied fairly and consistently. About us
The Royal Free London NHS Foundation Trust is one of the UK's biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6 million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17 million tests. Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that accommodates your lifestyle. From flexible hours and generous benefits to next-level training, we make it easier to take your career to the top. For more information, please follow the link:
Royal Free London Jobs . Job responsibilities
Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust. Person Specification
Education & professional Qualifications
Educated to GCSE level, NVQ level 4 or equivalent Good standard of written and spoken English Effective numerical skills AMSPAR medical knowledge Experience
Substantial experience of dealing with the public Substantial experience in a customer service environment Experience of handling difficult or pressurised situations Understanding of the requirements regarding patient confidentiality Substantial experience in a similar role within an admissions office in the NHS In-depth knowledge of NHS PAS or similar administration system Good understanding of wider NHS relationships between GPs and acute hospitals Understanding of best practices in customer service environments Skills and aptitudes
Good working knowledge of IT applications (Word, Excel, Email) Strong communication skills (written and oral) Strong interpersonal and diplomacy skills Ability to deal with and manage conflict High-level organisational skills and ability to manage workload Analytical ability for the production and interpretation of reports An ability to support service development and improvement Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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Coordinate Cardiology Waiting lists, bookings and admissions of patients in line with the principles of the Trust and ensure the Trust's Elective Access policy is applied fairly and consistently. About us
The Royal Free London NHS Foundation Trust is one of the UK's biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6 million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17 million tests. Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that accommodates your lifestyle. From flexible hours and generous benefits to next-level training, we make it easier to take your career to the top. For more information, please follow the link:
Royal Free London Jobs . Job responsibilities
Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust. Person Specification
Education & professional Qualifications
Educated to GCSE level, NVQ level 4 or equivalent Good standard of written and spoken English Effective numerical skills AMSPAR medical knowledge Experience
Substantial experience of dealing with the public Substantial experience in a customer service environment Experience of handling difficult or pressurised situations Understanding of the requirements regarding patient confidentiality Substantial experience in a similar role within an admissions office in the NHS In-depth knowledge of NHS PAS or similar administration system Good understanding of wider NHS relationships between GPs and acute hospitals Understanding of best practices in customer service environments Skills and aptitudes
Good working knowledge of IT applications (Word, Excel, Email) Strong communication skills (written and oral) Strong interpersonal and diplomacy skills Ability to deal with and manage conflict High-level organisational skills and ability to manage workload Analytical ability for the production and interpretation of reports An ability to support service development and improvement Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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