Here at East and North Hertfordshire NHS Trust,
Our mission is: Providing high-quality, compassionate care for our communities
Our vision to 2030 is: To be trusted to provide consistently outstanding care and exemplary service
Job overview
We are recruiting for a Non-Clinical Transport Team Leader who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.
You are required to help manage a shift of drivers ensuring all tasks are completed and manage a group of staff including conducting grow togethers and training.
You will be a role model for staff and lead by example and deal with complaints from service users and act on emergency situations to ensure all transport demands are dealt with in a timely manner.
At the heart of everything we do are our core values: Include, Respect, and Improve. We encourage you to embrace these values throughout the recruitment process and in your role with us.
Main duties of the job
Deal with managers/ENH Pharma/HSSD/Health records in solving any transport issues. Be responsible for conducting sickness return to work with staff. Participate in creating a caring environment with all members of staff within the department to achieve an acceptable standard of patient care. Be responsible for effectively using the computerised task management stream system to allocate jobs.
Working for our organisation
At East and North Hertfordshire NHS Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.
Detailed job description and main responsibilities
Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.
Person specification
Qualifications / Training
Essential criteria Educated to GCSE level or equivalent in Maths and English Supervisory qualification or equivalent experience. Clean driving licence Willingness to undertake training as required Previous Experience
Essential criteria Previous experience of working within a related field Previous staff supervision experience - managing attendance, absence, performance and training needs of a team Desirable criteria Previous experience working within the NHS Skills
Essential criteria Competent use of Microsoft Office (Word and Excel) Good verbal communication skills Ability to communicate fluently in English Good interpersonal skills Ability to organise a team Well organised and able to manage own workload Ability to prioritise and work to deadlines Working on own initiative or as part of a team Manual handling and lifting Knowledge
Essential criteria An understanding of confidentiality and its place in the NHS Desirable criteria Knowledge of Health & Safety Requirements Knowledge of Information & Governance requirements within the NHS Our values
We want our staff to believe in, demonstrate and live our values in everything we do.
Include We value the diversity and experience of our community colleagues and partners, creating relationships and climates that provide an opportunity to share, collaborate and grow together.
Respect We create a safe environment where we are curious of the lived experience of others, seek out best practice and are open to listening and hearing new ideas.
Improve We are committed to consistently delivering excellent services and continuously looking to improve through a creative workforce that feels empowered to act in service of our shared purpose.
Committed to our Community
East and North Hertfordshire NHS Trust is committed to equality, diversity and inclusion for all job applicants, staff, patients and the wider community. We want to create a workforce which represents the communities we serve. We are on a journey to become a more inclusive organisation and we welcome applications from everyone regardless of their background. In particular we encourage applications from candidates with disabilities, and candidates from Black, Asian and Minority ethnic (BAME) backgrounds who are currently under-represented in various parts of our workforce .
When you apply...
Please note that vacancies may close prior to the advertised closing date in certain circumstances. Please ensure that you make your application as soon as possible.
All correspondence relating to vacancies will be via the e-mail address you have provided on your application form. Some servers automatically send e-mails to your junk mail so please check as well as your inbox.
Employer certification / accreditation badges
Applicant requirements
You must have appropriate UK professional registration.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service. #J-18808-Ljbffr
Our mission is: Providing high-quality, compassionate care for our communities
Our vision to 2030 is: To be trusted to provide consistently outstanding care and exemplary service
Job overview
We are recruiting for a Non-Clinical Transport Team Leader who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.
You are required to help manage a shift of drivers ensuring all tasks are completed and manage a group of staff including conducting grow togethers and training.
You will be a role model for staff and lead by example and deal with complaints from service users and act on emergency situations to ensure all transport demands are dealt with in a timely manner.
At the heart of everything we do are our core values: Include, Respect, and Improve. We encourage you to embrace these values throughout the recruitment process and in your role with us.
Main duties of the job
Deal with managers/ENH Pharma/HSSD/Health records in solving any transport issues. Be responsible for conducting sickness return to work with staff. Participate in creating a caring environment with all members of staff within the department to achieve an acceptable standard of patient care. Be responsible for effectively using the computerised task management stream system to allocate jobs.
Working for our organisation
At East and North Hertfordshire NHS Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.
Detailed job description and main responsibilities
Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.
Person specification
Qualifications / Training
Essential criteria Educated to GCSE level or equivalent in Maths and English Supervisory qualification or equivalent experience. Clean driving licence Willingness to undertake training as required Previous Experience
Essential criteria Previous experience of working within a related field Previous staff supervision experience - managing attendance, absence, performance and training needs of a team Desirable criteria Previous experience working within the NHS Skills
Essential criteria Competent use of Microsoft Office (Word and Excel) Good verbal communication skills Ability to communicate fluently in English Good interpersonal skills Ability to organise a team Well organised and able to manage own workload Ability to prioritise and work to deadlines Working on own initiative or as part of a team Manual handling and lifting Knowledge
Essential criteria An understanding of confidentiality and its place in the NHS Desirable criteria Knowledge of Health & Safety Requirements Knowledge of Information & Governance requirements within the NHS Our values
We want our staff to believe in, demonstrate and live our values in everything we do.
Include We value the diversity and experience of our community colleagues and partners, creating relationships and climates that provide an opportunity to share, collaborate and grow together.
Respect We create a safe environment where we are curious of the lived experience of others, seek out best practice and are open to listening and hearing new ideas.
Improve We are committed to consistently delivering excellent services and continuously looking to improve through a creative workforce that feels empowered to act in service of our shared purpose.
Committed to our Community
East and North Hertfordshire NHS Trust is committed to equality, diversity and inclusion for all job applicants, staff, patients and the wider community. We want to create a workforce which represents the communities we serve. We are on a journey to become a more inclusive organisation and we welcome applications from everyone regardless of their background. In particular we encourage applications from candidates with disabilities, and candidates from Black, Asian and Minority ethnic (BAME) backgrounds who are currently under-represented in various parts of our workforce .
When you apply...
Please note that vacancies may close prior to the advertised closing date in certain circumstances. Please ensure that you make your application as soon as possible.
All correspondence relating to vacancies will be via the e-mail address you have provided on your application form. Some servers automatically send e-mails to your junk mail so please check as well as your inbox.
Employer certification / accreditation badges
Applicant requirements
You must have appropriate UK professional registration.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service. #J-18808-Ljbffr
