ICT Operations Analyst - Police Force Recruitment
Location:
Hybrid (HQ: South Kidlington) Rate:
£250 per day
Service Care Solutions is assisting a respected police force in recruiting an
ICT Operations Analyst. Key Responsibilities:
Proactively monitor and manage ICT infrastructure and networks to ensure high service availability. Respond promptly to incidents, requests, and alerts using tools like Azure, ServiceNow, SolarWinds, SCOM, and SCCM. Analyze and resolve technical issues for both on-premises and cloud services, ensuring minimal disruptions. Support the ITIL framework for incident, event, and access management processes. Perform operational maintenance and contribute to the resolution of capacity and configuration issues. Collaborate with service desk analysts and provide mentorship to enhance team skills and knowledge. Travel to various Force locations, partner sites, and supplier venues as required. Essential Skills:
Expertise in monitoring tools such as
Azure, ServiceNow, SolarWinds, SCOM, and SCCM. Strong knowledge of Microsoft Server technologies, virtualization, and enterprise backup solutions. ITIL experience in incident, event, and access management processes. Analytical and proactive approach to resolving technical challenges. Ability to articulate technical concepts to non-technical stakeholders effectively. Requirements:
A valid UK driving license and the capability to travel between sites. Flexibility to work unsocial hours when required. Why Join Us?
This is an exciting opportunity to contribute to a critical public service, ensuring technological operations run smoothly. For more information or to apply, contact
Lewis Ashcroft
at
lewis.ashcroft@servicecare.org.uk .
#J-18808-Ljbffr
Hybrid (HQ: South Kidlington) Rate:
£250 per day
Service Care Solutions is assisting a respected police force in recruiting an
ICT Operations Analyst. Key Responsibilities:
Proactively monitor and manage ICT infrastructure and networks to ensure high service availability. Respond promptly to incidents, requests, and alerts using tools like Azure, ServiceNow, SolarWinds, SCOM, and SCCM. Analyze and resolve technical issues for both on-premises and cloud services, ensuring minimal disruptions. Support the ITIL framework for incident, event, and access management processes. Perform operational maintenance and contribute to the resolution of capacity and configuration issues. Collaborate with service desk analysts and provide mentorship to enhance team skills and knowledge. Travel to various Force locations, partner sites, and supplier venues as required. Essential Skills:
Expertise in monitoring tools such as
Azure, ServiceNow, SolarWinds, SCOM, and SCCM. Strong knowledge of Microsoft Server technologies, virtualization, and enterprise backup solutions. ITIL experience in incident, event, and access management processes. Analytical and proactive approach to resolving technical challenges. Ability to articulate technical concepts to non-technical stakeholders effectively. Requirements:
A valid UK driving license and the capability to travel between sites. Flexibility to work unsocial hours when required. Why Join Us?
This is an exciting opportunity to contribute to a critical public service, ensuring technological operations run smoothly. For more information or to apply, contact
Lewis Ashcroft
at
lewis.ashcroft@servicecare.org.uk .
#J-18808-Ljbffr
