At Amazon we are building an excellent last mile operation in India, significantly complemented by Amazon Flex. Amazon Flex works directly with independent contractors (IC) – called delivery partners (DP) – to make deliveries to our customers. With Amazon Flex, partners are their own bosses - they can build their own schedules and choose from different types of opportunities (scheduled-ahead blocks, instant offers), all while making great earnings. Amazon Flex is powered by a mobile app that works in concert with our advanced systems, allowing partners to sign in, grab an offer for a time, check out a map of the location, and more. You will be a part of the central team working on turning a billion dollar idea into reality.
Key job responsibilities
Define, design, launch and manage new transportation related programs in India, within Amazon Flex – primarily hyperlocal, and on-demand business lines. Gather requirements and conceptualize product and program solutions to solve business problems sustainably. Work with key stakeholders across various functions to define, launch and drive programs. Act as the bridge between operations and support teams like finance, global business operations teams, product teams, and field operations. Be the gatekeeper of driver experience for the business lines, balancing this by co-owning cost and business goals. Positively impact the operating cost through technology and process interventions. Rely on influence (over authority) to align multiple WW and IN stakeholders to drive complex, medium to large projects. Build the right scale mechanisms in a highly ambiguous environment, balancing quality and pace of execution, with the right framework to protect large business goals. Interact with senior IN and WW leaders, in discussions and through well-written narratives. Launch and expand the program as per Amazon’s requirements while being responsible for all customer satisfaction, performance, compliance, accounting, and financial related metrics. BASIC QUALIFICATIONS
3+ years of program or project management experience. 3+ years of working cross-functionally with tech and non-tech teams experience. 3+ years of defining and implementing process improvement initiatives using data and metrics experience. Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL. PREFERRED QUALIFICATIONS
3+ years of driving end to end delivery, and communicating results to senior leadership experience. 3+ years of driving process improvements experience. Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization. Experience building processes, project management, and schedules. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit
this link
for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Amazon is an Equal Opportunity Employer – Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation / Age.
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Key job responsibilities
Define, design, launch and manage new transportation related programs in India, within Amazon Flex – primarily hyperlocal, and on-demand business lines. Gather requirements and conceptualize product and program solutions to solve business problems sustainably. Work with key stakeholders across various functions to define, launch and drive programs. Act as the bridge between operations and support teams like finance, global business operations teams, product teams, and field operations. Be the gatekeeper of driver experience for the business lines, balancing this by co-owning cost and business goals. Positively impact the operating cost through technology and process interventions. Rely on influence (over authority) to align multiple WW and IN stakeholders to drive complex, medium to large projects. Build the right scale mechanisms in a highly ambiguous environment, balancing quality and pace of execution, with the right framework to protect large business goals. Interact with senior IN and WW leaders, in discussions and through well-written narratives. Launch and expand the program as per Amazon’s requirements while being responsible for all customer satisfaction, performance, compliance, accounting, and financial related metrics. BASIC QUALIFICATIONS
3+ years of program or project management experience. 3+ years of working cross-functionally with tech and non-tech teams experience. 3+ years of defining and implementing process improvement initiatives using data and metrics experience. Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL. PREFERRED QUALIFICATIONS
3+ years of driving end to end delivery, and communicating results to senior leadership experience. 3+ years of driving process improvements experience. Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization. Experience building processes, project management, and schedules. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit
this link
for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Amazon is an Equal Opportunity Employer – Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation / Age.
#J-18808-Ljbffr
