Join Our Clients Team as an After Sales Support Specialist!
Are you passionate about delivering exceptional customer service? Do you thrive in a dynamic environment where you can make a difference? If so, we want YOU to be part of our vibrant team!
We believe that the customer experience doesn't end at the sale - it's just the beginning! We are on the lookout for a cheerful and professional After Sales Support Specialist to help us ensure our customers are delighted every step of the way.
What You'll Do: As our After Sales Support Specialist, you will be the friendly voice on the other end of the line, guiding our customers through any questions or concerns they might have after their purchase. Your role will be pivotal in fostering long-lasting relationships and ensuring customer satisfaction. Here's a snapshot of your responsibilities:
Customer Interaction:
Respond promptly to customer inquiries via phone, email, or chat, providing solutions and support in a warm and engaging manner. Problem Solving:
Address and resolve post-purchase issues, ensuring our customers feel valued and heard. Follow-Up:
Reach out to customers after their purchase to ensure they are satisfied and to gather feedback on their experience. Collaboration:
Work closely with our sales, product, and technical teams to gather insights and provide the best solutions to our customers. Documentation:
Maintain accurate records of customer interactions and feedback for continuous improvement of our services.
Who You Are: We're looking for someone who is not just a great communicator but also brings a spark of enthusiasm to every interaction. Here's what we value in our ideal candidate:
Experience:
Previous experience in customer service or support roles is a plus, but what's most important is your positive attitude! Communication Skills:
Excellent verbal and written communication skills that can light up any conversation. Empathy:
A genuine desire to help others and a knack for understanding customer needs. Team Player:
A collaborative spirit who enjoys working with others to achieve common goals. Tech Savvy:
Comfortable using customer support tools and software.
Why Join Us? We believe in creating a supportive and fun work environment. Here's what you can look forward to:
Competitive Salary:
We offer a salary that reflects your skills and experience. Comprehensive Benefits:
Enjoy health, dental, and vision benefits, plus a 401(k) plan with company match. Work-Life Balance:
Flexible working hours to help you balance your personal and professional life. Career Growth:
Opportunities for advancement and professional development to help you grow in your career. A Fun Team:
Join a team that values laughter, teamwork, and celebrations of success!
If you're ready to make a lasting impact and help us provide an unforgettable after-sales experience, we want to hear from you!
Let's create amazing customer experiences together! Apply today!
Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
#J-18808-Ljbffr
Are you passionate about delivering exceptional customer service? Do you thrive in a dynamic environment where you can make a difference? If so, we want YOU to be part of our vibrant team!
We believe that the customer experience doesn't end at the sale - it's just the beginning! We are on the lookout for a cheerful and professional After Sales Support Specialist to help us ensure our customers are delighted every step of the way.
What You'll Do: As our After Sales Support Specialist, you will be the friendly voice on the other end of the line, guiding our customers through any questions or concerns they might have after their purchase. Your role will be pivotal in fostering long-lasting relationships and ensuring customer satisfaction. Here's a snapshot of your responsibilities:
Customer Interaction:
Respond promptly to customer inquiries via phone, email, or chat, providing solutions and support in a warm and engaging manner. Problem Solving:
Address and resolve post-purchase issues, ensuring our customers feel valued and heard. Follow-Up:
Reach out to customers after their purchase to ensure they are satisfied and to gather feedback on their experience. Collaboration:
Work closely with our sales, product, and technical teams to gather insights and provide the best solutions to our customers. Documentation:
Maintain accurate records of customer interactions and feedback for continuous improvement of our services.
Who You Are: We're looking for someone who is not just a great communicator but also brings a spark of enthusiasm to every interaction. Here's what we value in our ideal candidate:
Experience:
Previous experience in customer service or support roles is a plus, but what's most important is your positive attitude! Communication Skills:
Excellent verbal and written communication skills that can light up any conversation. Empathy:
A genuine desire to help others and a knack for understanding customer needs. Team Player:
A collaborative spirit who enjoys working with others to achieve common goals. Tech Savvy:
Comfortable using customer support tools and software.
Why Join Us? We believe in creating a supportive and fun work environment. Here's what you can look forward to:
Competitive Salary:
We offer a salary that reflects your skills and experience. Comprehensive Benefits:
Enjoy health, dental, and vision benefits, plus a 401(k) plan with company match. Work-Life Balance:
Flexible working hours to help you balance your personal and professional life. Career Growth:
Opportunities for advancement and professional development to help you grow in your career. A Fun Team:
Join a team that values laughter, teamwork, and celebrations of success!
If you're ready to make a lasting impact and help us provide an unforgettable after-sales experience, we want to hear from you!
Let's create amazing customer experiences together! Apply today!
Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
#J-18808-Ljbffr
