The Young Adult Team at Claire House Children and Young Adult Hospice are delighted to offer this unique opportunity for a Band 3 Health Care Support Worker to join the team.
We are searching for an extra special person who has passion and pride when caring for teenagers and young adults. Somebody who, at their core, is kind, silly and enjoys working as part of a small, dedicated team. The individual needs to be a good communicator and have experience of working with children/young people and families. An ability to problem solve, adapt to change, and be a car driver. A high level of clinical skills is desirable however not essential, and training could be completed to accomplish this.
The main responsibilities would centre around planning and coordinating all social groups. This would include working at them, which incorporates the social group (ages 14-25) and the friendship group (ages 8-13).
This role is full-time (37.5hrs) and can be worked flexibly across 4 days, with an expectation to work flexibility over a 7-day period if needed.
Claire House is the place where you can make a real difference for children and families from across Merseyside, Cheshire and North Wales as well as a great place to develop your career.
Main duties of the job
We recognise that working in a Children's hospice is very different to that of other organisations and sometimes applicants are not sure which role best suits their experience. We hold Claire House values central to our recruitment process. Therefore, we welcome applicants to spend time at Claire House ahead of the interview. This consists of; having a tour of the hospice, spending time with a mix of hospice staff to find out more about the role, and having time to ask questions in a more relaxed environment. About us
All Claire House employees receive a rewards and recognition package which includes generous annual leave, life cover, free access to an Employee Assistance Program and counselling service, free parking, access to training and courses and in-house clinical supervision. We offer additional payments for working unsocial hours and night shifts. You can also continue with your NHS pension scheme or join the Claire House pension scheme. Should you require any further information or want to discuss this opportunity please speak to Andy Curtis, Young Adult Coordinator at andrew.curtis@clairehouse.org.uk. Please read the job description
here . Please apply using the
this application form . Completed applications should be emailed to jobs@clairehouse.org.uk. Claire House wants to meet the aims and commitments set out in its equality policy and will appreciate your help and co-operation in completing the Equality and Diversity form
here . Closing date for applications: Friday 31st January 2025 @ 24:00 Interviews will take place w/c 10th February 2025. We regret that only shortlisted candidates will be contacted. This organisation's recruitment and selection procedures reflect our commitment to equal opportunities and safeguarding and promoting the welfare of children and young people. This role is subject to an Enhanced DBS check. Registered Charity No. 1004058 Job responsibilities
PART 1: JOB PROFILE 1.
Main Purpose of Job This role will support the Transition Lead and Clinical Community Nurse and contribute to: a high quality and effective support/social group. To assist in providing a high level of specialist palliative care, encompassing a supportive and holistic approach to the child/young person with a life limiting condition and their family in the community environment. To work flexibly to cover a 24/7, 365-day service. The post holder will work alongside the multi-disciplinary team and maintain the delivery of care in line with the Hospice philosophy. 2: Position of the role in Claire House The post holder reports to the Transition Co-ordinator and is ultimately accountable to the Director of Clinical Services. 3: Scope of Job To provide support in social sessions for young people and their families. To act as a contact worker demonstrating good core communication skills depending on the specific needs of the child/young person and their family. To manage their own caseload ensuring that young people and families receive safe and effective care to meet their needs. DMD caseload/Social Groups/Parental link. Monthly social groups, friendship groups and residential trips. Supporting social group with appropriate clinical skills. To contribute to service development across Transition. 4. Dimensions and Limits of Authority To work under supervision ensuring practice is in line with Claire House policy and procedures. Appropriate advice should be sought from the Transition Coordinator and Clinical Community Nurse. The post holder will be expected to be responsible with financial expenses seeking appropriate sign-off from a budget holder before purchases are made. 5. Qualification and Skills Level Proven experience of providing support for children, young people and adults. Excellent interpersonal and communication skills. Professional background NVQ Level 2/3 or equivalent. Part 2: MAIN DUTIES AND RESPONSIBILITIES
1. Community Health Care Support Worker To provide social sessions for young people who attend Claire House across two sites and where appropriate or in residential settings. To act as a positive role model, demonstrating CH Values and Behaviours. To receive and undertake regular supervision. To undertake duties to a satisfactory professional standard in accordance with statutory requirements and the policies and procedures of Claire House. To contribute to the development of the Young Adult Team in accordance with policies set out by the head of service. To maintain and develop professional expertise. To work collaboratively with volunteers to ensure that their contribution enhances the quality of service provision. To attend regular I:I and caseload review sessions with the Young Adult Team Leader. To undertake any other duties which are consistent with the post. 5: General Claire House Requirements Adhere to and comply with organisational policies and procedures at all times. Take all reasonable steps to manage and promote a safe and healthy working environment which is free from discrimination. Comply with the organisational policy on confidentiality, and the Data Protection Act 1998 as amended relating to information held manually or on computerised systems. Respect the confidentiality and privacy of clients and staff at all times. Maintain a constant awareness of health, welfare and safety issues affecting colleagues, patients, visitors and themselves, reporting any accidents or fault in line with the organisational policy. Participate in personal training, development, and appraisal and attend all relevant training courses as required. Fully participate in health and safety training. Adhere to and comply with organisational policies, procedures and guidelines at all times. Implement risk management strategies, taking all reasonable steps to manage and promote a safe and healthy working environment which is free from discrimination. Implement Health and Safety regulations through risk assessment. Maintain a constant awareness of health, welfare and safety issues affecting colleagues, service users, volunteers, visitors and themselves, reporting any accidents or faults in line with organisational policy. Participate fully in health and safety training. The post holder must act at all times in a professional and responsible manner and have due regard to confidentiality and Health & Safety legislation. This is an outline job description and should not be regarded as an inflexible specification. Responsibilities will be reviewed periodically in line with service priorities and duties may change or new duties be introduced after consultation with the post holder. Person Specification
Skills & Abilities
Ability to provide personal and clinical care. Relate well with children/young adults, families and other healthcare professionals. Good organisational skills and ability to prioritise workload. Excellent interpersonal skills and the ability to communicate verbally and in writing. Ability to accurately record work undertaken and ensure case files are properly maintained and kept up to date. Is able to make effective use of supervision. Computer literate/competent in MS Office applications. Competent in core clinical skills. High level of personal responsibility and accountability. Ability to problem solve. Relates well with families and other healthcare professionals. Special Circumstances/Additional Requirements
Enhanced DBS. Qualifications
NVQ Level 2/3 or equivalent in health and social care. Willingness to undertake training in areas applicable to the role. NVQ Level 3 or equivalent in health and social care. Complementary therapies skills. Clinical supervisory skills. Basic counselling skills. Personal Qualities
Enthusiastic and motivated. Supportive of colleagues, children and families. Flexible. Ability to motivate self and others. Professional manner. Approachable, fair and consistent. Honest and trustworthy. Ability to work on own initiative. Experience
Experience of working with young people & adults in a hospice setting. Experience of working in a small team. Experience of working in partnership with families. Understanding of specific needs of young people with life limiting/ threatening conditions. Experience of risk assessments. Knowledge/experience of working for a charity. Experience in palliative/ end of life care. Experience in enteral feeding, tracheostomy care, ventilator care etc. Experience/knowledge of working in a hospice. Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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We recognise that working in a Children's hospice is very different to that of other organisations and sometimes applicants are not sure which role best suits their experience. We hold Claire House values central to our recruitment process. Therefore, we welcome applicants to spend time at Claire House ahead of the interview. This consists of; having a tour of the hospice, spending time with a mix of hospice staff to find out more about the role, and having time to ask questions in a more relaxed environment. About us
All Claire House employees receive a rewards and recognition package which includes generous annual leave, life cover, free access to an Employee Assistance Program and counselling service, free parking, access to training and courses and in-house clinical supervision. We offer additional payments for working unsocial hours and night shifts. You can also continue with your NHS pension scheme or join the Claire House pension scheme. Should you require any further information or want to discuss this opportunity please speak to Andy Curtis, Young Adult Coordinator at andrew.curtis@clairehouse.org.uk. Please read the job description
here . Please apply using the
this application form . Completed applications should be emailed to jobs@clairehouse.org.uk. Claire House wants to meet the aims and commitments set out in its equality policy and will appreciate your help and co-operation in completing the Equality and Diversity form
here . Closing date for applications: Friday 31st January 2025 @ 24:00 Interviews will take place w/c 10th February 2025. We regret that only shortlisted candidates will be contacted. This organisation's recruitment and selection procedures reflect our commitment to equal opportunities and safeguarding and promoting the welfare of children and young people. This role is subject to an Enhanced DBS check. Registered Charity No. 1004058 Job responsibilities
PART 1: JOB PROFILE 1.
Main Purpose of Job This role will support the Transition Lead and Clinical Community Nurse and contribute to: a high quality and effective support/social group. To assist in providing a high level of specialist palliative care, encompassing a supportive and holistic approach to the child/young person with a life limiting condition and their family in the community environment. To work flexibly to cover a 24/7, 365-day service. The post holder will work alongside the multi-disciplinary team and maintain the delivery of care in line with the Hospice philosophy. 2: Position of the role in Claire House The post holder reports to the Transition Co-ordinator and is ultimately accountable to the Director of Clinical Services. 3: Scope of Job To provide support in social sessions for young people and their families. To act as a contact worker demonstrating good core communication skills depending on the specific needs of the child/young person and their family. To manage their own caseload ensuring that young people and families receive safe and effective care to meet their needs. DMD caseload/Social Groups/Parental link. Monthly social groups, friendship groups and residential trips. Supporting social group with appropriate clinical skills. To contribute to service development across Transition. 4. Dimensions and Limits of Authority To work under supervision ensuring practice is in line with Claire House policy and procedures. Appropriate advice should be sought from the Transition Coordinator and Clinical Community Nurse. The post holder will be expected to be responsible with financial expenses seeking appropriate sign-off from a budget holder before purchases are made. 5. Qualification and Skills Level Proven experience of providing support for children, young people and adults. Excellent interpersonal and communication skills. Professional background NVQ Level 2/3 or equivalent. Part 2: MAIN DUTIES AND RESPONSIBILITIES
1. Community Health Care Support Worker To provide social sessions for young people who attend Claire House across two sites and where appropriate or in residential settings. To act as a positive role model, demonstrating CH Values and Behaviours. To receive and undertake regular supervision. To undertake duties to a satisfactory professional standard in accordance with statutory requirements and the policies and procedures of Claire House. To contribute to the development of the Young Adult Team in accordance with policies set out by the head of service. To maintain and develop professional expertise. To work collaboratively with volunteers to ensure that their contribution enhances the quality of service provision. To attend regular I:I and caseload review sessions with the Young Adult Team Leader. To undertake any other duties which are consistent with the post. 5: General Claire House Requirements Adhere to and comply with organisational policies and procedures at all times. Take all reasonable steps to manage and promote a safe and healthy working environment which is free from discrimination. Comply with the organisational policy on confidentiality, and the Data Protection Act 1998 as amended relating to information held manually or on computerised systems. Respect the confidentiality and privacy of clients and staff at all times. Maintain a constant awareness of health, welfare and safety issues affecting colleagues, patients, visitors and themselves, reporting any accidents or fault in line with the organisational policy. Participate in personal training, development, and appraisal and attend all relevant training courses as required. Fully participate in health and safety training. Adhere to and comply with organisational policies, procedures and guidelines at all times. Implement risk management strategies, taking all reasonable steps to manage and promote a safe and healthy working environment which is free from discrimination. Implement Health and Safety regulations through risk assessment. Maintain a constant awareness of health, welfare and safety issues affecting colleagues, service users, volunteers, visitors and themselves, reporting any accidents or faults in line with organisational policy. Participate fully in health and safety training. The post holder must act at all times in a professional and responsible manner and have due regard to confidentiality and Health & Safety legislation. This is an outline job description and should not be regarded as an inflexible specification. Responsibilities will be reviewed periodically in line with service priorities and duties may change or new duties be introduced after consultation with the post holder. Person Specification
Skills & Abilities
Ability to provide personal and clinical care. Relate well with children/young adults, families and other healthcare professionals. Good organisational skills and ability to prioritise workload. Excellent interpersonal skills and the ability to communicate verbally and in writing. Ability to accurately record work undertaken and ensure case files are properly maintained and kept up to date. Is able to make effective use of supervision. Computer literate/competent in MS Office applications. Competent in core clinical skills. High level of personal responsibility and accountability. Ability to problem solve. Relates well with families and other healthcare professionals. Special Circumstances/Additional Requirements
Enhanced DBS. Qualifications
NVQ Level 2/3 or equivalent in health and social care. Willingness to undertake training in areas applicable to the role. NVQ Level 3 or equivalent in health and social care. Complementary therapies skills. Clinical supervisory skills. Basic counselling skills. Personal Qualities
Enthusiastic and motivated. Supportive of colleagues, children and families. Flexible. Ability to motivate self and others. Professional manner. Approachable, fair and consistent. Honest and trustworthy. Ability to work on own initiative. Experience
Experience of working with young people & adults in a hospice setting. Experience of working in a small team. Experience of working in partnership with families. Understanding of specific needs of young people with life limiting/ threatening conditions. Experience of risk assessments. Knowledge/experience of working for a charity. Experience in palliative/ end of life care. Experience in enteral feeding, tracheostomy care, ventilator care etc. Experience/knowledge of working in a hospice. Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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